skullmurphy Posted April 11 Report Share Posted April 11 Hello all, I haven't posted here in a while but I have a slight problem. I have a 2018 Ford Explorer XLT with SYNC 3 and this past Janurary I had to have the APIM replaced under warranty, and since then when I connect my iphone I don't see the Ford Pass App under the Apps. It shows Ford Alexa but not the Ford Pass. From what I remember the old APIM it showed the App. Is there something missing? I have not contacted Ford yet, but thought I would post here. Any suggestions would be appreciated... Quote Link to comment Share on other sites More sharing options...
jpohlman Posted April 12 Report Share Posted April 12 Have you tried downloading Fordpass from the Play Store and connecting to the vehicle? What build of Sync3 are you currently on? Quote Link to comment Share on other sites More sharing options...
skullmurphy Posted April 12 Author Report Share Posted April 12 Thanks for the reply jpohlman, I am on build 20204, I just got off of the phone with Ford Pass and they said the APIM was most likely a new one and that it will no longer have the Pass app on the screen. As long as my iphone has the app and everything is working properly i.e. remote start, lock and unlock doors from the phone then it is working properly and Ford has removed the app for some reason. I am fine with that. Quote Link to comment Share on other sites More sharing options...
jpohlman Posted April 12 Report Share Posted April 12 Basically no FordPass apps were ever really developed https://fpcommunity.ford.com/t5/Help/What-do-I-do-if-FordPass-doesn-t-appear-in-the-Mobile-apps/ta-p/72 Quote Link to comment Share on other sites More sharing options...
skullmurphy Posted April 13 Author Report Share Posted April 13 I tried this solution and it still doesn't work. So as long as it works from my phone I will not be worried... Quote Link to comment Share on other sites More sharing options...
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