Hi David. Unfortunately, you will need to manually transfer each address favorite...either by using SYNC verbal commands or typing the address into the NAV system of your vehicle...and then save it as a "Favorite".
There is no way to transfer the entire list automatically.
Hi mj. Just for the information of those who read this thread in the future: Where did you find the SYNC Master Reset procedure and when did you try it? 16 hours ago you asked "How do I perform the sync master reset you mention?". You were informed it was in the Owners Manual in the SYNC section. You said it was not there. So you were directed to look at the end Troubleshooting Chart. Now you said "I did try that but did not work for me".
Since you did not mention trying a SYNC Master Reset until just now, when and where did you find? In your Owners Manual? When did you try it?
Knowing this information can help others in the future.I t will also help others to help you in the future if you provide all information right upfront.
Hi bpifer. This is the problem with "upgrading" to SYNC 3.4 from SYNC 3.0, Ford MyTouch, LincolnMyTouch, SYNC 1 etc. There are almost always some type of issue and/or features which do not work properly, and the usual troubleshooting does not work. Since this installation is a third party/aftermarket update to SYNC 3.4 (as opposed to the original factory SYNC installation your car had), there are now too many variables involved.
For example, what APIM and hardware did you install? One from a SYNC 3.0 vehicle or a SYNC 3.4 vehicle? Used...new?
Did you upgrade to SYNC 3.4 using the CyanLabs website tutorials? If yes, it may be best to contact them. If one carefully reads the caveats that CyanLabs lists, there are certain features which often will not work after a SYNC 3.4 "upgrade" like this. Since you have had this problem from the very beginning after "upgrading", this may be a hard issue to resolve.
At this point, if you used CyanLabs, contacting them through Email (or text...if available) may be your best course of action. They have probably seen this problem before and may have a work around.Sorry I can not offer much more guidance, since normal troubleshooting will not work in this case.
Perhaps another member will jump in with some ideas.
Keep us updated and good luck.
Hi mj. Happy to hear you were able to find a work around.
For informational purposes, the SYNC Master Reset procedure for the US/North America Focus is at the end of the SYNC Troubleshooting section of the Owners Manual. Perhaps it is the same procedure and listed in the same place for the UK Focus. Here is the procedure as listed (again, for the US/North America Focus):
"SYNC System Reset
The SYNC system in your vehicle has System Reset feature that can be performed if the function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (Such as paired devices,phone book, call history, text messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holding the Radio Power button. Release both buttons after 2-3 seconds. Please allow a few minutes for the reset to complete. After a few minutes has passed you can resume using the SYNC system."