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Hi Frog. You do not mention how you are trying to connect the two phones. To my knowledge, you can not simultaneously connect 2 phones via Bluetooth/wirelessly.   You may be able to have one phone connect via Bluetooth for phone calls, and connect a second phone via the USB ports for music streaming. Give that a try, if you have not already.   Let us know how you make out and good luck.

I am trying to hook 2 android phones up to my 2019 F150. I want one to be able to answer the phone and the other to stream music or podcast. I have tried for hours making one my favorite to answer phone calls. And the other for music. I cannot get the music one to work thru the truck. If it matters it is a S21+ samsung. Any suggestions?

To give one last update, I FINALLY got a Vehicle Health Report run successfully yesterday.  The 2 final problems were: 1) I needed to give the FordPass app all of the permissions since it had none with the new phone, and 2) I had to access the Ford Owner site via MS Edge and not Google Chrome, as noted above.   THEN and only, then, all went well. My final thoughts on this whole fiasco are that it was a ROYAL pain in the arse.

This was available for my 2020 Ranger on the website though wifi told me I was up to date.  Other Ranger owners have reported they were able to get this update via wifi.   After updating via USB, the upload back to Ford fails.  Tried rescanning over wifi as that will usually update Ford, but not this time. Web site still says I have the update available.  Other Ranger owners have had success reporting the update over wifi.  I had a chat session with Ford and they say the web site is having multiple issues (shocking, I know).
What is interesting is that Nav maps are now updating over wifi for 3.4 systems.  It is a long drawn out process but since it has started, I will let it complete.  On my Ranger after it updates one file, it seems to turn off wifi and I have to reconnect to get the next file.  A wifi session only lasts 30 minutes anyway so it will take constant intervention until it completes all files.  The map update is not available on the nav update site.  Though it is not complete, it is already showing map version 2 20, was 1 19.   ***EDIT*** Finally finished downloading all the files and now reports up to date on the Ford web site.

Just came out Sunday the 2nd. For the Lincoln's anyway, I believe for the Fords that have 3.4, it is also out... for most....    go to    owner.ford.com   or   owner.lincoln.com  and see if you have an update waiting.

So, to update, I connected my new phone (Android v.10) to the car this morning and then to FordPass and all went well.  FP recognized the vehicle in the app and in the car and I figured for sure that a new Vehicle Health Report would be waiting for me upon arrival home.  Wrong.  The Ford Owner site claims that I do not own a Ford, wants me to add a vehicle and when I try do that, ta da! - my Fusion is right there.  So, Ford Owner is now a royal mess.  Now I'm convinced it's not teenagers running the tech side of Ford, it's monkeys, for sure.   Additional update/new info:  I've discovered, thanks to an F-150 site (!) that the Ford Owner site hates Google Chrome.  I got in successfully using Microsoft Edge, vehicle was shown, but no new Vehicle Health Report.  You should hear how annoyed those F-150 owners are about Ford tech!  They're also on the teenager/monkeys bandwagon.  Better fix this mess, Ford!