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  2. Ford SYNC 3 Support Discussion

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      SYNC 3 generally applies to 2016+ vehicles

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      SYNC 3 generally applies to 2016+ vehicles

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      SYNC 3 generally applies to 2016+ vehicles

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  3. Ford SYNC 1 & 2 Support Discussion

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      SYNC 1 & 2 generally applies to 2015 and prior vehicles

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      SYNC 1 & 2 generally applies to 2015 and prior vehicles

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      SYNC 1 & 2 generally applies to 2015 and prior vehicles

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      SYNC 1 & 2 generally applies to 2015 and prior vehicles

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  • Posts

    • Just checked the website again, and it has now decided that my software is up to date and offered me a new map.   I have no idea why it took a week to happen, but I'm pleased nevertheless.   Maps downloading now.   I'll let you know how it goes from here.   Thanks - I'm none the wiser, but the issue seems to have resolved itself.
    • Hi again gang. I successfully updated my SYNC 3 Navigation system maps on a long drive yesterday. The latest version is NA 1 19

      However, I would give the same warnings I have given to others on past updates: You may/will get a very quick notification (within minutes of beginning the update), essentially stating that the "Update is complete, remove the USB, restart the car..." etc.

      However...Do not remove the USB and do no restart the car, etc! The update is not complete. If you leave the USB in and wait about 5 minutes, your SYNC system will reboot and the "System Update" will resume and continue. This may even happen a second time.

      As the NAV maps website states, the update will take ~1 hour. Therefore, I recommend waiting at least 10 minutes after any "Update is complete" notifications before removing the USB and restarting your car, to ensure it is not another false notification.

      In this way, you can be sure the SYNC system is not going to go through another reboot and resume the update. Just be patient and assume it will take approximately a full hour.

      Hope these instructions are clear and understandable. Good luck.
    • Ok, so it more than likely took you to 3.0 and an earlier version of 3.0, then told you there as a newer version of 3.0 If everything is working as expected, I would not bother...  maybe in a few months/weeks there will be an even newer version that works.
    • The download came from the Ford website. Because there were no release notes, I unzipped all the files in the package, one of which contained this: Version Number = SYNCGen3.0_3.2.19056-Pre18.5_PRODUCT.19056_PRODUCT.   Could it be that different countries have different software versions? Or am I not reading it correctly?   I don't know - just guesswork on my part.   Here's what I now think has happened (I could be wrong): I started with version 2.3. Registered my details on the Ford website, which told me there was an update, which I successfully applied. That's how I got to version 3. It then told me there was another update, which I downloaded and applied, but the Sync 3 still showed version 3, so I assumed I had simply downloaded the same package a second time. In fact, the second update was indeed a newer version, but it simply hasn't applied properly yet.   Does that make sense? I've had a few glasses of wine...   Thanks    
    • I'm not sure why it is telling you that it is going to 3.2, when all you can do is go to 3.0 19xxx DId you get that file from the Ford web site, or some other web site that claims to be able to upgrade you to 3.2?
    • Unfortunately, I can't update the maps until the software is up to date. Unless I work out how to solve this, I'll never be able to download map updates, which isn't great.   I've just applied the 3.2 update and got the message saying it would be applied next time I started the car. Unfortunately, it won't go any further than that. just drove for over an hour and nothing happened. Still on version 3.   I'll persevere.
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