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  1. Ford SYNC 3 Support Discussion

    1. SYNC 3 General Discussion

      SYNC 3 generally applies to 2016+ vehicles

      2,601
      posts
    2. SYNC 3 Applink & Technical Assistance

      SYNC 3 generally applies to 2016+ vehicles

      508
      posts
    3. SYNC 3 Cell Phones & Technical Assistance

      SYNC 3 generally applies to 2016+ vehicles

      544
      posts
    4. SYNC 3 Media Players & Technical Assistance

      SYNC 3 generally applies to 2016+ vehicles

      297
      posts
    5. SYNC 3 Voice Command, Control Tips & Technical Assistance

      SYNC 3 generally applies to 2016+ vehicles

      137
      posts
    6. SYNC 3 Navigation & Technical Assistance

      SYNC 3 generally applies to 2016+ vehicles

      457
      posts
    7. SYNC 3 My Ford Mobile

      SYNC 3 generally applies to 2016+ vehicles

      11
      posts
    8. SYNC 3 My Ford Touch

      SYNC 3 generally applies to 2016+ vehicles

      15
      posts
  2. Ford SYNC 1 & 2 Support Discussion

    1. SYNC 1 & 2 General Discussion

      SYNC 1 & 2 generally applies to 2015 and prior vehicles

      5,208
      posts
    2. SYNC 1 & 2 Applink & Technical Assistance

      SYNC 1 & 2 generally applies to 2015 and prior vehicles

      308
      posts
    3. SYNC 1 & 2 Cell Phones & Technical Assistance

      SYNC 1 & 2 generally applies to 2015 and prior vehicles

      4,120
      posts
    4. SYNC 1 & 2 Media Players & Technical Assistance

      SYNC 1 & 2 generally applies to 2015 and prior vehicles

      3,243
      posts
    5. SYNC 1 & 2 Voice Command, Control Tips & Technical Assistance

      SYNC 1 & 2 generally applies to 2015 and prior vehicles

      993
      posts
    6. SYNC 1 & 2 Navigation & Technical Assistance

      SYNC 1 & 2 generally applies to 2015 and prior vehicles

      1,332
      posts
    7. SYNC 1 & 2 My Ford Mobile

      SYNC 1 & 2 generally applies to 2015 and prior vehicles

      11
      posts
    8. SYNC 1 & 2 My Ford Touch

      SYNC 1 & 2 generally applies to 2015 and prior vehicles

      485
      posts
  3. Ford SYNC Community

    1. Welcome to the Ford SYNC Owner Forum!

      Welcome to the Ford SYNC Forum. Please take a moment to introduce yourself
      300
      posts
    2. Ford Super News Ticker

      Up to the minute news, direct from Ford.
      3,180
      posts


  • Posts

    • The latest available for Sync 3.0 is 3.0.20204.  Check the Ford site using the VIN to be sure it is available for the 2016, but I believe it should be.   There are ways to get 3.4 for that vehicle by going around Ford, but it would not be supported by Ford.  As previously mentioned, it would be best to stick with 3.0.    
    • It is not possible to just upgrade the software to go from 3.0 to 3.4 Most of the things you will see are more cosmetic, than functional.... so have them stay at 3.0 It might cost a few hundred dollars to get to 3.4, but then you would not get the automatic updates. Yes, in the long run it can be done, but if your dad needs your help, best to just stick with what he has.  8)
    • My dad has a 2016 Ford Edge, he would like to update the Sync system. I am trying to help. He has a Sync 3 system ver 3.0 build 18093. Would like to go to latest Sync 3 version, which I think is 3.4. Do I need to do any incremental versions before jumping up 3.4 or can I just download 3.4, place it on a thumb drive and update his Edge.   If this is possible,  are there some forum threads I can read about how to do this, or some youtube videos to watch or ??   Never done anything like this before, just trying to help my dad.   Thank you in advance for your help!  
    • I was mistaken.   It had SYNC 3. Not sure of the version.   I had TGA (Transient Global Amnesia) a few days after purchasing the truck. I can't recall the version.   Sorry if I misled you!   Thanks again for your comments!
    • Hi GT5283. Well, it helps a little, but also makes it more confusing. 😂   "Upgrading" from SYNC to to SYNC 3 requires far more than simply updating software. It also requires hardware replacement. So yes, as you stated, there are components/modules that need replacing if one upgrades from SYNC 2 to SYNC 3, usually including the screen itself. In addition, it is unusual (but I guess not out of the realm of possibility) for Ford Dealers to perform that sort of SYNC upgrade work.   Out of curiosity: When you go into the Settings menu on your SYNC screen, what SYNC version does it show as being installed?   If everything works properly, then perhaps the updated USB module was installed but not installed properly? Blind Internet guess.   So with the confusion present in this case, I will step aside and let others try to figure out exactly what you may need. Or as I recommended earlier, check with the Parts Department at your local Ford Dealer for the part numbers you need.   Keep us updated and good luck.
    • I bought my truck used.   When I purchased it, it only had SYNC 2. Not sure of the version (2.2???). The dealer upgraded the software to the current version which is SYNC3 v3.0.20204
      (according to the Ford website).   I used the Android Auto feature for the first time with a 3-foot LG data cable and it worked fine.   I wanted to use a longer cable, so I tried the 6-foot cable, that I use for my Android Auto in my 2018 Accord (which works fine with it) in the truck and it would not work. It kept disconnecting.   So, I ordered a new 3 ft cable for the truck so that I could take my LG data cable back in the house for my laptop. It works ok, but as I stated the ports seem to be a little loose.   When I was searching for part number for the USB module, I found several numbers. As I stated, while I was checking for the part number, I read a few articles that stated if you upgraded from SYNC 2 to SYNC 3, the USB module needed to be upgraded.   Hope this clears things up and doesn't make it more confusing.   I will check with my local Ford dealer.   Thanks!    
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