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1. Welcome to the Ford SYNC Owner Forum!
  
  Welcome to the Ford SYNC Forum. Please take a moment to introduce yourself
  
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  - By massimo66
  - February 10
2. Ford Super News Ticker
  
  Up to the minute news, direct from Ford.
  
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Ford SYNC 3 Support Discussion
1. SYNC 3 General Discussion
  
  SYNC 3 generally applies to 2016+ vehicles
  
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2. SYNC 3 Applink & Technical Assistance
  
  SYNC 3 generally applies to 2016+ vehicles
  
  484
  
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3. SYNC 3 Cell Phones & Technical Assistance
  
  SYNC 3 generally applies to 2016+ vehicles
  
  447
  
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  - lost hands free dialing
  - By Multitask
  - June 22
4. SYNC 3 Media Players & Technical Assistance
  
  SYNC 3 generally applies to 2016+ vehicles
  
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  - no sound on map sw
  - By C Wood
  - June 22
5. SYNC 3 Voice Command, Control Tips & Technical Assistance
  
  SYNC 3 generally applies to 2016+ vehicles
  
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6. SYNC 3 Navigation & Technical Assistance
  
  SYNC 3 generally applies to 2016+ vehicles
  
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7. SYNC 3 My Ford Mobile
  
  SYNC 3 generally applies to 2016+ vehicles
  
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8. SYNC 3 My Ford Touch
  
  SYNC 3 generally applies to 2016+ vehicles
  
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  - My Ford Touch
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  - August 18, 2019
Ford SYNC 1 & 2 Support Discussion
1. SYNC 1 & 2 General Discussion
  
  SYNC 1 & 2 generally applies to 2015 and prior vehicles
  
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2. SYNC 1 & 2 Applink & Technical Assistance
  
  SYNC 1 & 2 generally applies to 2015 and prior vehicles
  
  308
  
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3. SYNC 1 & 2 Cell Phones & Technical Assistance
  
  SYNC 1 & 2 generally applies to 2015 and prior vehicles
  
  4,113
  
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4. SYNC 1 & 2 Media Players & Technical Assistance
  
  SYNC 1 & 2 generally applies to 2015 and prior vehicles
  
  3,192
  
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  - Update issues
  - By Multitask
  - August 1
5. SYNC 1 & 2 Voice Command, Control Tips & Technical Assistance
  
  SYNC 1 & 2 generally applies to 2015 and prior vehicles
  
  989
  
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6. SYNC 1 & 2 Navigation & Technical Assistance
  
  SYNC 1 & 2 generally applies to 2015 and prior vehicles
  
  1,318
  
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  - Insert Nav Card error
  - By Multitask
  - May 20
7. SYNC 1 & 2 My Ford Mobile
  
  SYNC 1 & 2 generally applies to 2015 and prior vehicles
  
  11
  
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8. SYNC 1 & 2 My Ford Touch
  
  SYNC 1 & 2 generally applies to 2015 and prior vehicles
  
  482
  
  posts
  - By Multitask
  - February 16

Posts
- Sync's Cellular Radio For Remote Operation and updates
  
  By Multitask · Posted 14 minutes ago
  
  Not sure what you mean... are you talking about the WiFi updates? If so, that is known not to work very well. Sync 2 has been long since abandoned, Sync 3 is not too far behind once Sync 4 comes out (later this year, or 2021) 3.10 is the last major update that Sync 2 had....
- Sync's Cellular Radio For Remote Operation and updates
  
  By John A Smith · Posted 14 hours ago
  
  I have a 2014 Cmax Energi. I had the cell radio updated when Ford did the recall a long time ago. About a year ago it stopped working and I lost remote access and the ability to update. I have done all the restart stuff like removing the fuse and even disconnecting the battery. Did Ford abandon me? If not does anyone know how I can get to the radio to make sure something didn't get unplugged? Suggestions please. Thank you.
- Sync 3 I no longer have GPS
  
  By bbf2530 · Posted Monday at 08:28 PM
  
  Hi nascar. Accessory Protocol Interface Module (APIM). Think of it as the brains of the SYNC unit. Have your Dealer look at it and go from there. If it is the APIM, you maybe able to get one relatively inexpensively and replace it yourself. But we can cross that bridge if/when we get to it. Keep us updated and good luck.
- Sync 3 I no longer have GPS
  
  By nascar4u · Posted Monday at 07:50 PM
  
  no warranty..I bought it off lease last year. What is an APIM ? I will see if the dealer will check my atenea first. If it's an expensive issue I can live with Google Maps for sure! Thank you for responding!
- Sync 3 I no longer have GPS
  
  By bbf2530 · Posted Monday at 06:48 PM
  
  Hi nascar. Could be various issues. Is your Explorer still within the 3 year/36,000 mile New Car Warranty/ If yes, make an appointment for service. If not, it could be a problem with the antenna, a failing APIM or any of several other issues. Hopefully you are still within warranty. Let us know how you make out and good luck.
- Sync 3 I no longer have GPS
  
  By nascar4u · Posted Monday at 06:11 PM
  
  Hi, I hope I am posting in the correct forum. I have a 2018 Explorer Ltd and Sync 3 and a few weeks ago my compass stopped working and I didn't really think about it much. But last week I needed my Navigation and it didn't know where I was. There was the NO GPS ICON. I have tried soft reboot (Power button and fast forward) I have tried the master reboot and I have tried the battery cable disconnect. Any suggestions? My xm radio and fm/am or working fine, but could it be my atenea? Thanks
Topics
- 1
  
  Sync's Cellular Radio For Remote Operation and updates
  
  By John A Smith
  Started 14 hours ago
- 3
  
  Sync 3 I no longer have GPS
  
  By nascar4u
  Started Monday at 06:11 PM
- 28
  
  7/6/20 - New SYNC 3 NAV maps update available.
  
  By bbf2530
  Started July 6
- 2
  
  Update issues
  
  By Palladini
  Started July 31
- 6
  
  "Network Connection Needed" pop-up message
  
  By Ponyguy
  Started March 12

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