Snyper82 Posted November 9, 2021 Report Share Posted November 9, 2021 Hello, brand new to the forums! Also, just bought a new-to-me 2015 fusion SE! :) This is the second fusion I've owned, both have had the sync version 1 in them. This one, however, isn't functioning or isn't functioning most of the time. We can get it to "work" every now and then, but mostly nadda. When you press the phone button, nothing happens, when you press the phone button on the steering wheel... also nothing. When you press Sync Media, sometimes if just goes back to radio, sometimes it goes to a blank sync media screen, no, the USB and LINE IN options are not available. The advanced menu isn't there, master reset isn't an option. Now, once since we bought it on 11/8/21 we've been able to get it to ask for a phone pairing... and once we've had the option of a master reset, which took over 25min (entire drive) and was given up on. I've tried fuse 33 and fuse 32 and I've pulled the batter terminal where to next? Quote Link to comment Share on other sites More sharing options...
bbf2530 Posted November 10, 2021 Report Share Posted November 10, 2021 (edited) 2 hours ago, Snyper82 said: Hello, brand new to the forums! Also, just bought a new-to-me 2015 fusion SE! This is the second fusion I've owned, both have had the sync version 1 in them. This one, however, isn't functioning or isn't functioning most of the time. We can get it to "work" every now and then, but mostly nadda. When you press the phone button, nothing happens, when you press the phone button on the steering wheel... also nothing. When you press Sync Media, sometimes if just goes back to radio, sometimes it goes to a blank sync media screen, no, the USB and LINE IN options are not available. The advanced menu isn't there, master reset isn't an option. Now, once since we bought it on 11/8/21 we've been able to get it to ask for a phone pairing... and once we've had the option of a master reset, which took over 25min (entire drive) and was given up on. I've tried fuse 33 and fuse 32 and I've pulled the batter terminal where to next? Hi Snyper. Could be a bad/failed APIM. https://www.google.com/search?client=firefox-b-1-d&q=Ford+SYNC+1+APIM Good luck. Edited November 10, 2021 by bbf2530 Quote Link to comment Share on other sites More sharing options...
Snyper82 Posted November 10, 2021 Author Report Share Posted November 10, 2021 How do I know which one is sync 1 , most searches bring up sync 3 and 2 but that all kinda look the same Do you have a model number(s)? Quote Link to comment Share on other sites More sharing options...
Multitask Posted November 10, 2021 Report Share Posted November 10, 2021 A 2015 with the 4" screen was Sync 2 but as the title Sync The APIM is the unit that is the main brains of this whole thing.... Best to get it tested.... car-part.com if you want to see how much a unit would be from a 'wrecked' car. Quote Link to comment Share on other sites More sharing options...
Snyper82 Posted November 10, 2021 Author Report Share Posted November 10, 2021 I was on car-part.com when I realized I didn't know the part number. I couldn't search any farther than the select your part screen without knowing what I was looking for in the audiovisual section. I'll just take mine out and get the part number from that. If I want it tested, I assume I have to go to a dealership for that? Quote Link to comment Share on other sites More sharing options...
Snyper82 Posted November 10, 2021 Author Report Share Posted November 10, 2021 3 hours ago, Snyper82 said: I was on car-part.com when I realized I didn't know the part number. I couldn't search any farther than the select your part screen without knowing what I was looking for in the audiovisual section. I'll just take mine out and get the part number from that. If I want it tested, I assume I have to go to a dealership for that? Part No: FS7T - 14B428 - GB Quote Link to comment Share on other sites More sharing options...
Snyper82 Posted November 15, 2021 Author Report Share Posted November 15, 2021 Does the backup camera run through the sync module? Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted December 27, 2021 Report Share Posted December 27, 2021 On 11/15/2021 at 9:17 AM, Snyper82 said: Does the backup camera run through the sync module? It plugs into the back of the APM (radio) not the APIM (Accessory Module). Don't believe that Sync has anything to do with the camera. If your version of Sync can use voice commands to control the camera, then yes, otherwise, no. Quote Link to comment Share on other sites More sharing options...
Multitask Posted December 28, 2021 Report Share Posted December 28, 2021 This might help with what you have... https://en.wikipedia.org/wiki/Ford_Sync Quote Link to comment Share on other sites More sharing options...
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