dadams312 Posted March 24, 2020 Report Share Posted March 24, 2020 I have no idea if I have the right subforum, but I have a 2015 Fusion with a pretty basic Sync setup. The bluetooth will connect fine and allow me to make handsfree calls, but it won't allow any streaming of media. I've tried deleting the connection in both the car and my phone (iPhone 11 Pro), Tried resetting network settings on the phone, did a factory reset on Sync in the car and I've tried a master reset on Sync in the car....all ends up with the same issue. How do I know if this is a Sync issue or if it's an iPhone issue? I can't think of any way to make it work if a master reset didn't work. Quote Link to comment Share on other sites More sharing options...
dadams312 Posted March 25, 2020 Author Report Share Posted March 25, 2020 Any help, suggestions I may not have tried? Quote Link to comment Share on other sites More sharing options...
Multitask Posted March 25, 2020 Report Share Posted March 25, 2020 4" or 8" screen? What is the latest Sync software installed? In the long run Sync is old enough it does not like streaming from the 11 Quote Link to comment Share on other sites More sharing options...
dadams312 Posted March 25, 2020 Author Report Share Posted March 25, 2020 3 hours ago, Multitask said: 4" or 8" screen? What is the latest Sync software installed? In the long run Sync is old enough it does not like streaming from the 11 It's the 4" screen, I've never updated the Sync software. Everything worked fine up until Monday last week. Quote Link to comment Share on other sites More sharing options...
Multitask Posted March 26, 2020 Report Share Posted March 26, 2020 COuld be time to update, the iphone 11 wasn't built when you car was made... could be it needs newer Sync software owner.ford.com Quote Link to comment Share on other sites More sharing options...
Muzicman61 Posted March 31, 2020 Report Share Posted March 31, 2020 When streaming, are you switching your audio source to "Bluetooth Audio"? Quote Link to comment Share on other sites More sharing options...
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