Jump to content

Bluetooth connects, but media doesn't work. Any help would be greatly appreciated.


Recommended Posts

I have no idea if I have the right subforum, but I have a 2015 Fusion with a pretty basic Sync setup. The bluetooth will connect fine and allow me to make handsfree calls, but it won't allow any streaming of media.

I've tried deleting the connection in both the car and my phone (iPhone 11 Pro), Tried resetting network settings on the phone, did a factory reset on Sync in the car and I've tried a master reset on Sync in the car....all ends up with the same issue.

How do I know if this is a Sync issue or if it's an iPhone issue? I can't think of any way to make it work if a master reset didn't work.

Link to comment
Share on other sites

3 hours ago, Multitask said:

4" or 8" screen?

 

What is the latest Sync software installed?

 

In the long run Sync is old enough it does not like streaming from the 11

It's the 4" screen, I've never updated the Sync software. Everything worked fine up until Monday last week.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...