CosmikDebris Posted June 12, 2017 Report Share Posted June 12, 2017 I discovered that the radio will not play an album, specifically Dire Straits Brothers in Arms. I tried by voice command, which is my normal way, by manually navigating to it (nothing shows). I've reset radio to defaults, removed album and replaced it, replaced it with a completely different copy, no luck. I wonder how many other albums aren't being seen without having to go through 64 GB of files individually. Any one else had this issue and found an answer? Thinking the engineers just got tired of this album getting the air time. Quote Link to comment Share on other sites More sharing options...
RubyMax Posted June 13, 2017 Report Share Posted June 13, 2017 Brother's in Arms, my first Compact Disc purchase back in '85. Probably a bad mp3. Try to re-rip it. Quote Link to comment Share on other sites More sharing options...
CosmikDebris Posted June 13, 2017 Author Report Share Posted June 13, 2017 I did, and even tried naming it something else (sisters in arms), but no go. Very weird. With a 64 gb thumbdrive I'm wondering what others may not be visable. I just stumbled on this album but cannot figure out why. Quote Link to comment Share on other sites More sharing options...
Muzicman61 Posted June 14, 2017 Report Share Posted June 14, 2017 Verify your MP3 tag information. Can you access it by "play artist dire straights"? Is it possible you have too many songs on your USB drive? Quote Link to comment Share on other sites More sharing options...
CosmikDebris Posted June 14, 2017 Author Report Share Posted June 14, 2017 Verify your MP3 tag information. Can you access it by "play artist dire straights"? Is it possible you have too many songs on your USB drive?I also had their first album on the usb drive and it played fine. I wanted it to randomly play from both folders but noticed it never played from brothers in arms. I've added more albums since this surfaced and they play fine. As for tags, I removed all, only tagged Track01 etc, no difference. Checked embedded albumart and its 300x300,so not big. Quote Link to comment Share on other sites More sharing options...
Multitask Posted June 14, 2017 Report Share Posted June 14, 2017 Here is what I would try... Another USB stick, or reformat and put the files back on. See if they will play on another machine (car or computer) And of course, are they ripped from your CD, or purchased from Apple/Amazon etc.... If purchased then that is why. Quote Link to comment Share on other sites More sharing options...
CosmikDebris Posted June 15, 2017 Author Report Share Posted June 15, 2017 Did try another usb thumbdrive. Invisible too. Ripped from my own disc, and tried another ripped copy, neither show. It is truly a mystery. I'm wondering if there are more that are also not showing but would be very time consuming to find out. I'm hoping to find out what's up with this album then see if there are others. Quote Link to comment Share on other sites More sharing options...
CosmikDebris Posted June 16, 2017 Author Report Share Posted June 16, 2017 Fooled around on the syncmyride site and for the first time it said that there was an upgrade available. I've checked twice before since buying this truck and it has never shown an upgrade. I went through the process and will try that album again. Stay tuned...... Quote Link to comment Share on other sites More sharing options...
CosmikDebris Posted June 16, 2017 Author Report Share Posted June 16, 2017 Nope, that one album will not show up or play. I only put six albums on another drive, all others played. Quote Link to comment Share on other sites More sharing options...
Multitask Posted June 16, 2017 Report Share Posted June 16, 2017 Very odd. Does the CD play in your car? Are the files in a folder? Try moving them to just the root with no other files/folders on there. It also might depend on the extension, .MP3 etc... Quote Link to comment Share on other sites More sharing options...
CosmikDebris Posted June 20, 2017 Author Report Share Posted June 20, 2017 So, downloaded a third copy, removed albumart, and it now finds and plays. Had tried a different copy before, from another source and it didn't help. I had just flashed the unit with new firmware, but it didn't fix it initially, but it now works. I wish I knew what the actual problem was to avoid that in the future. Thanks to all for suggestions. Quote Link to comment Share on other sites More sharing options...
MSPFusion Posted October 31, 2017 Report Share Posted October 31, 2017 You're not alone. I've created a USB stick using a program called ITunes Fusion. It's supposed to make the USB stick mimic an Ipod. https://www.itunesfusion.com/ Several albums do not show up in Sync. They don't show up under album or artist. They also don't show up when I go into browse by folder. However, the content is on the USB stick. Also, the content is in the playlists that ITunes Fusion creates. I've tried multiple formats for the playlists. I suspect the fault is with Sync. Perhaps there is a cache that has gotten full. Sync seems to retain information about the USB stick, even after I've removed it to try another USB stick. For example, it will go back and start playing the same song first, every time. This is after a number of changes to the contents. My next move will be to disconnect the battery of the car to see if that reboots Sync and clear its memory. Quote Link to comment Share on other sites More sharing options...
CosmikDebris Posted November 7, 2017 Author Report Share Posted November 7, 2017 Haven't logged in for a while. Have you found out anything more? My guess is that sync maintains some sort of checksum on contents, then when it determines things have changed performs an indexing. It also stops voice commands to rebuild them. None of this would explain why or how it hides an album folder. I wonder how many others on my 64 GB drive aren't being seen. I'd have to try accessing each, or scroll through manually with a printed list. For me, so far, it was only that one, but if I add something new and then try and listen to it and can't it may provide clues. Quote Link to comment Share on other sites More sharing options...
deadbeatles Posted November 1, 2018 Report Share Posted November 1, 2018 I discovered that the radio will not play an album, specifically Dire Straits Brothers in Arms. I tried by voice command, which is my normal way, by manually navigating to it (nothing shows). I've reset radio to defaults, removed album and replaced it, replaced it with a completely different copy, no luck. I wonder how many other albums aren't being seen without having to go through 64 GB of files individually. Any one else had this issue and found an answer? Thinking the engineers just got tired of this album getting the air time. Have you tried re-ripping the album? Or, try to change the type of ID3 tags using a program like mp3tag ( https://www.mp3tag.de/en/). It may have something to do with the version of ID3. Don't use ID3v1 ever. Quote Link to comment Share on other sites More sharing options...
CosmikDebris Posted November 5, 2018 Author Report Share Posted November 5, 2018 I did rerip, no change. Got another copy online, same result. My entire mp3 collection is organized with mp3tag, so tag info is done to my own specific criteria. Quote Link to comment Share on other sites More sharing options...
Muzicman61 Posted November 15, 2018 Report Share Posted November 15, 2018 What software do you rip with? Have you tried ripping with different software? Maybe try removing any embedded album art? Quote Link to comment Share on other sites More sharing options...
ben senise Posted November 16, 2018 Report Share Posted November 16, 2018 (edited) i'm pretty certain that the issue here is meta data also knows as tags. since you're talking about mp3 files, i will assume that this is the file format that you are using and not wav or flac and so on. I had this problem on my '16 w/ sync 3 and it was due to bad tags. even re-ripping or using a tag manager did not solve my problem. i had to add the data manually. OP, do you use windows? if so, look at the properties of the files on your USB stick. i'll be that there's missing info there and that info is needed by sync to organize the files on the USB drive. I don't know where to look on MacOS since I dropped apple a few years ago after 30 years of using their products. let me know if you need more specific info. Edited November 16, 2018 by ben senise Quote Link to comment Share on other sites More sharing options...
Muzicman61 Posted November 19, 2018 Report Share Posted November 19, 2018 I agree it's probably tag or meta data related but it's extremely odd that you likely used the exact same process on all your songs but only this album seems to have an issue. Sure there may be more and you just haven't found them yet. Here's a thought. You said you use MP3TAG for your mp3 files. MP3TAG has an option to remove TAG data. Somewhere in the options, you have to configure which tag data it removes. There are various versions of tag data. Make sure to configure it to remove all versions of tag data. Remove the tag and save the file. Then recreate the metadata and make sure you are using at least MP32.3 or 2.4 tag data. Copy the files to a new formatted USB stick with only that album on it. Test to see if it finds them. ben senise 1 Quote Link to comment Share on other sites More sharing options...
ben senise Posted November 19, 2018 Report Share Posted November 19, 2018 I agree it's probably tag or meta data related but it's extremely odd that you likely used the exact same process on all your songs but only this album seems to have an issue. Sure there may be more and you just haven't found them yet. Here's a thought. You said you use MP3TAG for your mp3 files. MP3TAG has an option to remove TAG data. Somewhere in the options, you have to configure which tag data it removes. There are various versions of tag data. Make sure to configure it to remove all versions of tag data. Remove the tag and save the file. Then recreate the metadata and make sure you are using at least MP32.3 or 2.4 tag data. Copy the files to a new formatted USB stick with only that album on it. Test to see if it finds them. i know that Muzicman61 is addressing the OP but I had exactly the same issue. I ripped hundreds of CDs and a few of them couldn't be found on my Sync3 system. they were ALL done with EXACTLY the same process. Once I found the reason they couldn't be found, I manually edited the metadata and they were found. I briefly looked for a "why?" but didn't find anything obvious and now that the CDs are ripped, i don't need to anymore. Come to think of it, I may have done what Muzicman61 suggests; removing all the tag data and start from scratch. it was many years ago so i don't remember exactly what steps i took but this process sounds familiar. Quote Link to comment Share on other sites More sharing options...
CosmikDebris Posted December 5, 2018 Author Report Share Posted December 5, 2018 I basically gave up with usb drive. Wasted time, spent money at Ford, then put 128gb card in my phone and use it via bluetooth. Good luck to you all. I really miss the voice commands, but not worth the hassle. Alsi, I had to keep a print out of my usb drive to know what was available, but can scroll thru phone easily. Quote Link to comment Share on other sites More sharing options...
Muzicman61 Posted December 6, 2018 Report Share Posted December 6, 2018 oh come on now! Frank wouldn't give up so easily. On a serious note, voice control is much safer than scrolling through the phone regardless of how easy that is. Quote Link to comment Share on other sites More sharing options...
ben senise Posted December 6, 2018 Report Share Posted December 6, 2018 I basically gave up with usb drive. Wasted time, spent money at Ford, then put 128gb card in my phone and use it via bluetooth. Good luck to you all. I really miss the voice commands, but not worth the hassle. Alsi, I had to keep a print out of my usb drive to know what was available, but can scroll thru phone easily. i'm fairly certain that there is a not too difficult solution but i guess it's always easier to just quit. Quote Link to comment Share on other sites More sharing options...
Muzicman61 Posted December 17, 2018 Report Share Posted December 17, 2018 i'm fairly certain that there is a not too difficult solution but i guess it's always easier to just quit. I think your comment is uncalled for. Sometimes you have to know when to throw in the towel. He found an alternate solution that works for him. Quote Link to comment Share on other sites More sharing options...
Multitask Posted December 26, 2018 Report Share Posted December 26, 2018 I agree, it's not like he took one day to do that, then give up. 8) Sometimes it' not worth so much effort when A better solution is out there... in his case he added storage to his phone and that worked. I've wanted to get all my music on a external USB drive, but eventually gave up , and used an iPod. It's not all my music, but it's enough. Quote Link to comment Share on other sites More sharing options...
CosmikDebris Posted January 20, 2019 Author Report Share Posted January 20, 2019 Logging in today to see if anyone else has found the answer. Looks like not. The phone solution works pretty well but I do miss the voice commands. In my defense I don't think that I quit as much as ran out of things to try. Quote Link to comment Share on other sites More sharing options...
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