atlbelle Posted June 16, 2016 Report Share Posted June 16, 2016 (edited) I have a 2015 Ford Fusion with SYNC. Last night I did the update that was available on the Ford owner website. After the update I uploaded the XML file on my USB drive to Ford showing my version. I received a confirmation that the lXML file was received. When I checked (last night and again today) to see if the new update was on my account, the Ford owner website said this: Your vehicle is not SYNC equipped We're sorry. It appears your vehicle isn't equipped with SYNC. If you feel you received this message in error, please download our version checker and let us know you have SYNC.If you received this message and recently ran the version checker, please upload your confirmation now. I then downloaded the version checker and again uploaded the XML file that the version checker created. I am still receiving the same error. What am I doing wrong? Edited June 16, 2016 by atlbelle Quote Link to comment Share on other sites More sharing options...
RubyMax Posted June 16, 2016 Report Share Posted June 16, 2016 Something on the website must be messed up. It shows the same message for all three of my vehicles that I know are up-to-date on v3.8 Quote Link to comment Share on other sites More sharing options...
Hermans Posted June 16, 2016 Report Share Posted June 16, 2016 I got that too. Brand new car. Quote Link to comment Share on other sites More sharing options...
Dave Wye Posted June 17, 2016 Report Share Posted June 17, 2016 Same here. The database was updated and it seems a lot of info was lost. Hopefully they correct the issue shortly. I dont want my SYNC to disappear like the database Quote Link to comment Share on other sites More sharing options...
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