Photos From Phonebook

[EdgeyMike]

Hello, I just purchased a 2011 Edge Limited and successfully paired my Palm Pre and uploaded my phonebook, except for pictures? I had expected when I uploaded the phonebook that the photos associated to each contact of the phone would also upload the associated photo, but didn't. In my Sync settings, I have the PHOTOS set to ON and did another upload and nothing changes. Any ideas on how to get associated photos from my contacts in my phone associated to my uploaded sync phonebook? Thank you!

[tgara]

Hello, I just purchased a 2011 Edge Limited and successfully paired my Palm Pre and uploaded my phonebook, except for pictures? I had expected when I uploaded the phonebook that the photos associated to each contact of the phone would also upload the associated photo, but didn't. In my Sync settings, I have the PHOTOS set to ON and did another upload and nothing changes. Any ideas on how to get associated photos from my contacts in my phone associated to my uploaded sync phonebook? Thank you!

 

AFAIK, Sync cannot do this. For phonebook entries, it only handles addresses and phone numbers.

 

The Photos setting you mention is for photos to show on your Nav screen, but these are independent of the phonebook entries.

[EdgeyMike]

AFAIK, Sync cannot do this. For phonebook entries, it only handles addresses and phone numbers.

 

The Photos setting you mention is for photos to show on your Nav screen, but these are independent of the phonebook entries.

 

 

Thank you for your reply! Are you sure about that? The manual shows the phone screen (dial pad, end call, mute call, etc) with a persons picture on the screen for visual caller I'd. There is even a setting "Download photos from phonebook", On/Off in the phone settings screen. The salesman also said the phone screen would provide visual caller ID.

[tgara]

Thank you for your reply! Are you sure about that? The manual shows the phone screen (dial pad, end call, mute call, etc) with a persons picture on the screen for visual caller I'd. There is even a setting "Download photos from phonebook", On/Off in the phone settings screen. The salesman also said the phone screen would provide visual caller ID.

 

I think your ride has the new MyFordTouch system, right? I do not know anything about that new system, sorry.

[siverkat]

I have same issue and it sucks. Just purchased 2011 MKX. Don't want to spread bad PR but they need to provide a solution quick.

[mkpmf]

Yea i've been waiting for an official response to this and yet have recieved nothing. I suggest you all go to the official forum thread on this

http://boards.synccommunity.com/n/pfx/forum.aspx?tsn=2&nav=messages&webtag=fordsyncmb&tid=2798 and add some responses so maybe it will gain some attention.

[Francois.nc]

I have same issue and it sucks. Just purchased 2011 MKX. Don't want to spread bad PR but they need to provide a solution quick.

 

I am not sure I am correct 100% but from what I know the Car is ready to handle showing the images, it is just all the phones are ready to send images to the car.

 

Maybe there is a Bluetooth expert out here, but I believe the phone needs to support the BIP Bluetooth Protocol. Like AVRCP for control of Music (next track and so forth), and A2DP for the actual streaming of music. I am guessing some phones have this enabled and some do not.

 

I know I was trying to find out on this board earlier if anyone had MetaData (Track Name and Artist) showing up while streaming music via Bluetooth, there are many version's of AVRCP and 1.4 supports the MetaData and I believe MyFordTouch can use 1.4 as well, if the phone has it (Most if not all Don't have this)

 

Here is a link to the BIP protocol - http://www.bluetooth.com/English/Technology/Works/pages/bip.aspx

[Francois.nc]

Now I am not so sure it is the BIP protocol that the phones need to support, because I was looking at phones that do and do not support the contact photos, and have yet to piece together the protocol needed. If anyone knows what Bluetooth Protocol is needed on our phones to be able to add contact photos please let us know.

[EdgeyMike]

It does work! It appears to be specific to the BT profiles your phone has. I just switched from a PALM PRE to a Blackberry Style and photos upload from the phone's contacts without problem and look good. Also, Texting works! I know that the BT Profile MAP must be handled by your phone for the Texting to work so maybe the photos also rely on MAP. Anyway, Blackberry Style V6 OS DEFINITELY works for both visual caller ID and texting!

[distortededge]

It's in the fine print or disclaimers somewhere that Text Messaging is only supported on Blackberry devices at this time, looks like the same is true for photo contacts. What a disappointment (just one of many with MyFord and Sync - see footnote).

 

I've had three phones paired to my system over the last 12 days, 2 Android phones (Galaxy S and Nexus One) and an iPhone 4 (iOS 4.1); none of them have had the contact pictures transfer over to the car.

 

footnote: I'm really confused about where the line between Sync and MyFord is. I think of Sync as the whole system on the 8" touch panel. Is that correct? Is Microsoft the culprit behind MyFord and all its quirks? Is there a better forum/group to discuss MyFord?

[Francois.nc]

It's in the fine print or disclaimers somewhere that Text Messaging is only supported on Blackberry devices at this time, looks like the same is true for photo contacts. What a disappointment (just one of many with MyFord and Sync - see footnote).

 

I've had three phones paired to my system over the last 12 days, 2 Android phones (Galaxy S and Nexus One) and an iPhone 4 (iOS 4.1); none of them have had the contact pictures transfer over to the car.

 

footnote: I'm really confused about where the line between Sync and MyFord is. I think of Sync as the whole system on the 8" touch panel. Is that correct? Is Microsoft the culprit behind MyFord and all its quirks? Is there a better forum/group to discuss MyFord?

Not to bash but the issue in regards to the images not showing or texting not coming through is NOT Ford/Sync's fault. They have the ability to show contact photos and text messages if your phone supports it. In almost all cases the phones don't have the bluetooth profiles turned on to allow this. Blackberry is one of the only ones that seems to do it on most if not all of their devices. It is said but true, it is the phone makers to blame on the missing things not Ford/Sync.

 

I know for sure your phone needs to have the MAP Bluetooth profile in order for the Text messages to show up, I have not nailed down exactly what profile needs to on your phone for the photos, but it has to be one that the Blackberry's seem to have.

Edited November 18, 2010 by Francois.nc

[distortededge]

Not to bash but the issue in regards to the images not showing or texting not coming through is NOT Ford/Sync's fault. They have the ability to show contact photos and text messages if your phone supports it. In almost all cases the phones don't have the bluetooth profiles turned on to allow this. Blackberry is one of the only ones that seems to do it on most if not all of their devices. It is said but true, it is the phone makers to blame on the missing things not Ford/Sync.

 

I know for sure your phone needs to have the MAP Bluetooth profile in order for the Text messages to show up, I have not nailed down exactly what profile needs to on your phone for the photos, but it has to be one that the Blackberry's seem to have.

 

Not to bash either, but if Ford advertises it as a feature without disclaiming that it only works with Blackberries, it IS Ford/Sync's fault - or at least their bad for misleading advertising.

 

At any rate, it wasn't my intent to bash anyone, Ford, you, other posts...I thought it was value added to point out to those who might have missed it that the feature currently doesn't work, per Ford, with anything but a Blackberry.

 

If someone can name a non-Crackberry phone that it does work with, post for all to see.

 

This isn't something I'm particularly bitter about, since there's plenty of much more important things to be upset about with the buggy MyFord/Sync system, I would just like to be able to turn off the feature so that I don't have this constant reminder (in the form of a blank silhouette) on the screen that it doesn't work.

[lanbrown]

Not to bash either, but if Ford advertises it as a feature without disclaiming that it only works with Blackberries, it IS Ford/Sync's fault - or at least their bad for misleading advertising.

 

New phones are released all of the time and they cannot keep a list of what phones work or not; they would need to buy every phone and test it.

 

They could take the stance of Steve Jobs. He would say, "buy a new phone, it is not that big of a deal."

[Francois.nc]

If someone can name a non-Crackberry phone that it does work with, post for all to see.

Now this is a great idea. I am going to start a thread on this very issue.

[distortededge]

New phones are released all of the time and they cannot keep a list of what phones work or not; they would need to buy every phone and test it.

 

They could take the stance of Steve Jobs. He would say, "buy a new phone, it is not that big of a deal."

 

It's a heavily advertised feature (at least in geeky publications) that works (per the documentation) with nothing but Crackberries right now, yet the advertisements don't mention that. It's misleading.

 

New phones are released weekly, but new operating systems aren't. Android, Symbian, iOS, WinMo, there aren't that many to support. As said earlier, not really a big deal to me, but just one more little quirk of a very quirky and buggy system that isn't quite ready for the road.

[lanbrown]

It's a heavily advertised feature (at least in geeky publications) that works (per the documentation) with nothing but Crackberries right now, yet the advertisements don't mention that. It's misleading.

 

New phones are released weekly, but new operating systems aren't. Android, Symbian, iOS, WinMo, there aren't that many to support. As said earlier, not really a big deal to me, but just one more little quirk of a very quirky and buggy system that isn't quite ready for the road.

 

All of the OS's you mentioned have nothing to do with it. You are talking about a BT profile and that is platform independent. All the phone manufacturer has to do is add that BT profile. it doesn't take a new version of the OS or a new OS. So your point about the OS's is a moot point. It is not that Ford needs to support them, but they need to support MyFord Touch. You also forgot about MeeGo, WebOS, Bada and a host of other operating systems that various phones use.

 

When the appropriate profiles are added is not something that Ford controls. It could be BIP, OPP or an update to an existing BT profile. So it may not be one that is missing, but an extension to an existing profile.

 

Have you read the fine print?

Edited November 21, 2010 by lanbrown

[distortededge]

All of the OS's you mentioned have nothing to do with it. You are talking about a BT profile and that is platform independent. All the phone manufacturer has to do is add that BT profile. it doesn't take a new version of the OS or a new OS. So your point about the OS's is a moot point. It is not that Ford needs to support them, but they need to support MyFord Touch. You also forgot about MeeGo, WebOS, Bada and a host of other operating systems that various phones use.

 

When the appropriate profiles are added is not something that Ford controls. It could be BIP, OPP or an update to an existing BT profile. So it may not be one that is missing, but an extension to an existing profile.

 

Have you read the fine print?

 

Of course I've read the fine print. Aren't I the one who pointed out in the thread that the fine print says only works with Blackberries at this time? Have you actually read my posts?

 

Point taken on the BT MAP; yes it is not Ford's responsibility. FYI, apparently the DroidX supports it.

 

Let me repeat what my primary point has been. Ford HEAVILY advertises this feature without disclaimer that it's Blackberry only. I find it misleading. It's not a deal breaker for me on the car, anyways, but just another case of false promises not delivered in regards to the Sync/MFT system. I'm getting really sick of it with all companies.

 

You can apologize for Ford all you want, it won't change my mind about that point.

 

Since I am primarily an Android user, I will of course lobby Google to add MAP as part of the standard build, and I urge others to by starring this issue at Google: http://code.google.com/p/android/issues/detail?id=9651

 

As for those other phone OSs...has beens and old news going forward, but I'm not really interested in started a phone OS debate.

[lanbrown]

Of course I've read the fine print. Aren't I the one who pointed out in the thread that the fine print says only works with Blackberries at this time? Have you actually read my posts?

 

Point taken on the BT MAP; yes it is not Ford's responsibility. FYI, apparently the DroidX supports it.

 

Let me repeat what my primary point has been. Ford HEAVILY advertises this feature without disclaimer that it's Blackberry only. I find it misleading. It's not a deal breaker for me on the car, anyways, but just another case of false promises not delivered in regards to the Sync/MFT system. I'm getting really sick of it with all companies.

 

You can apologize for Ford all you want, it won't change my mind about that point.

 

Since I am primarily an Android user, I will of course lobby Google to add MAP as part of the standard build, and I urge others to by starring this issue at Google: http://code.google.com/p/android/issues/detail?id=9651

 

As for those other phone OSs...has beens and old news going forward, but I'm not really interested in started a phone OS debate.

 

Did you read the fine print that FORD has? No you have not, so quit complaining until you do!

 

Why did YOU bring up other OS's then? If you don't want to discuss them, then the first step is not to bring them up!!!!!! FAIL on your part!

 

Android is very fractioned and some developer are really having a hard time writing for Android. Too many different phones with different capabilities and if you write for the least capable ones, you miss out on a lot of features and if you write for the high-end you have a small market share. The thing about a phone OS, it doesn't matter. The majority of the consumers will buy whatever, so market share could swing one-way or the other in a short time. So Android could be dead in two-years just like any other OS. Android is still not king of the OS's!

 

I'm not defending Ford at all, just pointing out that you are not thinking with commonsense. The handset manufacturers could add support at anytime and how can anyone keep up with what they are planning. The OS is pointless as a new OS is not required to support it. Support could be added to the current release of an OS, like Android 2.2.2 but it could be a manufacturer that adds it and not Google. So Ford couldn't even say that Android 2.2.2 is supported. There is absolutely no way that Ford could keep a list.

 

Take BT, there are incompatibilities that prevent two devices from working with each other. That is how technology works. You have software for a computer that doesn't run on every machine. Take a game console. There have been a few games that wouldn't play/freeze on certain consoles. The whole point of a game console is that developers know exactly what the specs are and code for it.

Edited November 21, 2010 by lanbrown

[distortededge]

Well, lanbrown, the overuse of very large and bolded fonts, along with the immature "fail" suggest you're really just too emotional about this. Despite your assertions to the contrary, I'm pretty sure that I'm thinking with more common sense, rational thought, and mature behavior than you seem to be. I acknowledged when I was wrong and pointed out I didn't want to discuss the virtues of different OSs in a forum in which it would be off-topic.

 

Why are you taking this so personal? You're clearly defending Ford, which is fine, but stop ignoring the facts while doing so.

 

I already acknowledged that you were correct in that the BT MAP was the phone maker's responsibility.

 

I only originally brought up the phone OSs because I mistakenly believed them to have BT MAP support and that the issue was a Ford one, which you pointed out it isn't. Beyond that, there's no point in discussing them here. That's for another venue.

 

I've pointed out three times now that I have read the fine print, and that the fine print says Blackberry only supported. What fine print are you talking about other than that? Post a document and page number so I can see what the heck you're talking about with such emotion.

 

Bottom line for me remains that Ford continues to HEAVILY advertise certain features that aren't there yet, or aren't widely supported for whatever reason; this BT MAP being one of them. Ford advertises it without mentioning that it only works on Blackberry anywhere that I've seen other than in the user manual, which you don't get until you've made the purchase of the car.. Much of the advertising re: MFT is hype of features not here yet, and of features that don't work as advertised. I find this reprehensible and misleading; if you find it to be acceptable, there's no point in bickering about it back and forth here.

 

 

 

Did you read the fine print that FORD has? No you have not, so quit complaining until you do!

 

Why did YOU bring up other OS's then? If you don't want to discuss them, then the first step is not to bring them up!!!!!! FAIL on your part!

 

Android is very fractioned and some developer are really having a hard time writing for Android. Too many different phones with different capabilities and if you write for the least capable ones, you miss out on a lot of features and if you write for the high-end you have a small market share. The thing about a phone OS, it doesn't matter. The majority of the consumers will buy whatever, so market share could swing one-way or the other in a short time. So Android could be dead in two-years just like any other OS. Android is still not king of the OS's!

 

I'm not defending Ford at all, just pointing out that you are not thinking with commonsense. The handset manufacturers could add support at anytime and how can anyone keep up with what they are planning. The OS is pointless as a new OS is not required to support it. Support could be added to the current release of an OS, like Android 2.2.2 but it could be a manufacturer that adds it and not Google. So Ford couldn't even say that Android 2.2.2 is supported. There is absolutely no way that Ford could keep a list.

 

Take BT, there are incompatibilities that prevent two devices from working with each other. That is how technology works. You have software for a computer that doesn't run on every machine. Take a game console. There have been a few games that wouldn't play/freeze on certain consoles. The whole point of a game console is that developers know exactly what the specs are and code for it.

[lanbrown]

You still don't get it. What happens if Google releases an update tomorrow that adds support? Then Ford saying only BB's are supported are no longer the case. Ford is using STANDARDS and if a phone manufacturer decides to implement them or not is totally their decision. Ford has a product that uses industry standards and as such, are advertising it. There is nothing misleading about it. There are many aspects to BT and not every profile is supported and many profiles are not even at 1.0 level. So updates have been made to them and devices that only support the older versions don't support the new features now do they?

 

Look at how many Samsung phones have issues. Sync and Samsung both have BT and on paper they are compatible. Samsung has done smothing to make Sync not work properly though; probably how they wrote their stack. That is not to say that Ford could write sync to support Samsung, but they could break existing compatibility and if Samsung decides to revamp their BT stack, then they could break Sync again. Look at the latest releases of iOS, they have issues where the previous versions did not. Apple obviously has made BT changes and broke things in the process.

 

You are very irrational in your posts. Ford can tout what it wants as they support a standard and it is not up to them to make sure the phone YOU have is compatible. Maybe someone will release an update for Android to support the missing profile and make you happy, but you should be complaining to your device manufacturer about it. MAP has nothing do with the phone book photos. Do you even know what MAP is? The latest BB's do support MAP but they obviously have something else to allow the photos. If YOU want to know what it is, go to the BT SIG site and do your own research! "If you are not part of the solution, you are part of the problem."

[distortededge]

You still don't get it. What happens if Google releases an update tomorrow that adds support? Then Ford saying only BB's are supported are no longer the case. Ford is using STANDARDS and if a phone manufacturer decides to implement them or not is totally their decision. Ford has a product that uses industry standards and as such, are advertising it. There is nothing misleading about it. There are many aspects to BT and not every profile is supported and many profiles are not even at 1.0 level. So updates have been made to them and devices that only support the older versions don't support the new features now do they?

 

Give it up. I told you there's no point in arguing about this, but you just won't let it go. Of course I get it. Ford advertises the product will read cell phone text messages, and it doesn't read mine. Ford advertises it will show pictures of a contact from your phone's address book, and it doesn't on mine. Ford advertises a lot of things that it does, that it really doesn't, for a lot of people. I guess they're all wrong, too.

 

Currently Ford should advertise that those features only work with Blackberry; they could add it in a disclaimer on the ad. The salesman at the lot should tell you this when up-selling the feature. When Google or Apple fix their phones, if indeed it's their phones that are the problem, then Ford can change their advertising to say "currently works with Blackberry and Google phones". Is that really such a difficult concept for you to understand? Do you really think it's irrational for me to ask for a little truth in advertising?

 

Using your logic, Ford should not have put in the printed owners manual that the feature only works with Blackberries, because now when Google ads support, the manuals are no longer accurate. Hmmmm....quite the dilemma for Ford I guess.

 

 

 

Look at how many Samsung phones have issues. Sync and Samsung both have BT and on paper they are compatible. Samsung has done smothing to make Sync not work properly though; probably how they wrote their stack. That is not to say that Ford could write sync to support Samsung, but they could break existing compatibility and if Samsung decides to revamp their BT stack, then they could break Sync again. Look at the latest releases of iOS, they have issues where the previous versions did not. Apple obviously has made BT changes and broke things in the process.

 

Just useless noise. I've already acknowledged that you're correct, multiple times now, that it's not Ford's fault Sammy phones don't work with MFT. That's not my gripe. My gripe is that there was no way of knowing this until I got home and read the system's documentation. It was certainly an up-sell feature of the salesman at the "#1 Ford dealership in the country". Very misleading.

 

You are very irrational in your posts. Ford can tout what it wants as they support a standard and it is not up to them to make sure the phone YOU have is compatible. Maybe someone will release an update for Android to support the missing profile and make you happy, but you should be complaining to your device manufacturer about it. MAP has nothing do with the phone book photos. Do you even know what MAP is? The latest BB's do support MAP but they obviously have something else to allow the photos. If YOU want to know what it is, go to the BT SIG site and do your own research! "If you are not part of the solution, you are part of the problem."

 

I'm not the one name calling, and my points are few and simple; that's hardly irrational. You seem to have an irrational need to try to convince me that I'm wrong by calling me names and you're the one getting overly emotional over this. Do you work for Ford or one of their associates? I know what MAP is, I can do a Google search as well as the next geek, thank you very much. I've posted a link above for fellow Android users to go star the issue to get Google's attention on it. All you've done is rant on and on about how wrong I am, when I am not. The only factually incorrect thing I've stated in the thread, I've already acknowledged was wrong.

 

One thing's for certain, if we were face to face in the same room, I can absolutely guarantee that you would use neither this tone nor this level of insulting sarcasm to my face. Guaranteed. Hiding behind a computer keyboard seems to have made you forget your social skills.

 

I'll do other readers of the thread a favor and start ignoring you. Perhaps you should do the same with me...

[lanbrown]

I never once called you a name. More fail from you.

 

Technology changes and that is why it is called technology. Things change and new features are added. Can't read text messages. Phone dependent, get over it. Photos from the phone book, once again phone dependent. Complain to your phone manufacturer. Probably won't do any good as they will release a new model that does support it. Can the MyFord Touch system show the photos and handle the text messages if you use a phone that supports those features? Yes, so your point is well, you don't have one.

 

Why didn't you do your due diligence and tested it before you bought it?

[lanbrown]

As for Ford updating their ads when phones support it. Worst idea ever.

 

1) Not Ford's problem.

2) Ads have to be turned in weeks and in some cases at least a month before publishing. So, if Google fixed it tomorrow, there is a huge lag.

3) Ford can't test every phone out there, so it would be hard to keep an accurate list and not worth the effort.

 

Face it, you didn't test it before you bought it. You test drove the vehicle, but decided not to test MyFord Touch. Who is to blame for that?

 

Face to face, I would still tell you the same exact things! Don't tell me what to do either.

Edited November 22, 2010 by lanbrown

[Wilsons66604]

New phones are released all of the time and they cannot keep a list of what phones work or not; they would need to buy every phone and test it.

 

They could take the stance of Steve Jobs. He would say, "buy a new phone, it is not that big of a deal."

Thing is, Ford has not released ANY info on ANY phones that work with MyFord Touch. I've seen old listings for Sync but not Touch.

If you can locate a up-to-date list, please share.

[lanbrown]

Thing is, Ford has not released ANY info on ANY phones that work with MyFord Touch. I've seen old listings for Sync but not Touch.

If you can locate a up-to-date list, please share.

 

Read the thread and you will see why having a list is pointless. Since you couldn't be bothered to read the thread, I won't be bothered to repost it.