Sync thinks my LG VX8350 phone is an audio device

[Upstream]

I am trying to connect my LG VX8350 phone, but Sync keeps thinking it is a bluetooth audio device (the VX8350 is a phone which can also be used as an MP3 player). It connects fine as an audio device, and I can play the music on the phone, but I can't make phone calls.

 

I have deleted the phone from the Sync Bluetooth Audio list, and have done a master reset from both the phone and audio menus. But everytime I try to pair the phone with Sync through the Sync phone menu, it connects as an audio device.

 

Any suggestions?

[LarryQW]

I am trying to connect my LG VX8350 phone, but Sync keeps thinking it is a bluetooth audio device (the VX8350 is a phone which can also be used as an MP3 player). It connects fine as an audio device, and I can play the music on the phone, but I can't make phone calls.

 

I have deleted the phone from the Sync Bluetooth Audio list, and have done a master reset from both the phone and audio menus. But everytime I try to pair the phone with Sync through the Sync phone menu, it connects as an audio device.

 

Any suggestions?

 

I previoiusly had that phone and it worked fine. The only issue was it knocking me off the SYNC after one minute if I didn't physicall press OK on my phone to accept the automatic Phone Address book update. I finally told SYNC to only do Manual updates and fixed that problem.

 

Check your Phone's Bluetooth menu and check if it has everything enabled properly. Not sure what else.

[Upstream]

OK, I managed to get my phone to connect properly to Sync. I don't know why it didn't work before, but it worked after I did a master reset on Sync and turned off my phone, removed the phone battery, then reinstalled the battery and turned on the phone. I guess there was something in the phone which got reset when I removed the battery.

 

It seems to be working well now.

 

As Larry notes, you have to turn off automatic phonebook downloads with this phone. Also I discovered to disconnect a call you have to press and hold the phone-hang-up button on the steering wheel for a few seconds. If you just press and release the button, it doesn't end the call.