mcwell Posted September 14, 2022 Report Share Posted September 14, 2022 (edited) First time poster here, thanks in advance for even reading this! I'm 90% sure the APIM failed on my 2018 Fusion. I just popped it out and want to order a new one. The question is, does the part number have to be EXACTLY the same? My current APIM is JS7T-14G370-GJG and I'm wondering if JS7T-14G370-GJF will work. If not, what is the best place to source a replacement APIM and are there any other steps necessary for programming, etc or is it just plug and play? No radio is absolutely brutal... Thank you so much for any feedback. Quick edit here: As an aside, is there a reliable way to test an APIM? In this situation the screen hasn't come on for almost 2 full weeks now after some intermittent functionality. All standard troubleshooting methods have been exhausted (fuses, battery reset, holding the buttons, etc.) Edited September 14, 2022 by mcwell Quote Link to comment Share on other sites More sharing options...
Multitask Posted September 14, 2022 Report Share Posted September 14, 2022 The radio is not in the APIM, so you would keep what you have. car-parts.com is a good place to start for replacements. Also, what is the reason you want to replace it.... details.... Quote Link to comment Share on other sites More sharing options...
mcwell Posted September 14, 2022 Author Report Share Posted September 14, 2022 The screen doesn't come on at all, there is zero audio, and neither of the 2 USB ports work. Quote Link to comment Share on other sites More sharing options...
bbf2530 Posted September 14, 2022 Report Share Posted September 14, 2022 15 hours ago, mcwell said: First time poster here, thanks in advance for even reading this! I'm 90% sure the APIM failed on my 2018 Fusion. I just popped it out and want to order a new one. The question is, does the part number have to be EXACTLY the same? My current APIM is JS7T-14G370-GJG and I'm wondering if JS7T-14G370-GJF will work. If not, what is the best place to source a replacement APIM and are there any other steps necessary for programming, etc or is it just plug and play? No radio is absolutely brutal... Thank you so much for any feedback. Quick edit here: As an aside, is there a reliable way to test an APIM? In this situation the screen hasn't come on for almost 2 full weeks now after some intermittent functionality. All standard troubleshooting methods have been exhausted (fuses, battery reset, holding the buttons, etc.) Hi mcwell and welcome to the Ford SYNC Forum. If you do not have the proper tools to diagnose this issue (most people would not), I recommend you go to the Parts Department of your local Ford Dealer and ask them what the correct part number is for the APIM in your vehicle. Have your VIN handy. While there, you can also get a price. Then take the part number/price and see if you can find a better price from a reliable online Ford Part seller or other Internet sources. Just keep in mind that if you do not have the problem properly diagnosed, you may wind up spending money to unnecessarily replace parts. Keep us updated and good luck. Quote Link to comment Share on other sites More sharing options...
mcwell Posted September 17, 2022 Author Report Share Posted September 17, 2022 (edited) [SOLVED] Quick Update - It was indeed the APIM as suspected, didn't need Ford to tell me that so I can cancel the appointment. I replaced the APIM with the model numbers I referenced above - JS7T-14G370-GJG replaced with JS7T-14G370-GJF - and can confirm that it works flawlessly. Apparently model numbers don't have to be EXACT, but it still certainly seems ideal to have them mostly match. I picked it up on ebay for $175. It took 10 minutes to find the right part and vet the seller, and a total of 30 minutes to take out and reinstall. Insanely easy and I have functional USB ports, audio, and rear camera now. Hope this helps someone in the future. Edited September 17, 2022 by mcwell bbf2530 and CARR142 1 1 Quote Link to comment Share on other sites More sharing options...
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