NCEcoBoost Posted April 28, 2021 Author Report Share Posted April 28, 2021 (edited) So, to update, I connected my new phone (Android v.10) to the car this morning and then to FordPass and all went well. FP recognized the vehicle in the app and in the car and I figured for sure that a new Vehicle Health Report would be waiting for me upon arrival home. Wrong. The Ford Owner site claims that I do not own a Ford, wants me to add a vehicle and when I try do that, ta da! - my Fusion is right there. So, Ford Owner is now a royal mess. Now I'm convinced it's not teenagers running the tech side of Ford, it's monkeys, for sure. Additional update/new info: I've discovered, thanks to an F-150 site (!) that the Ford Owner site hates Google Chrome. I got in successfully using Microsoft Edge, vehicle was shown, but no new Vehicle Health Report. You should hear how annoyed those F-150 owners are about Ford tech! They're also on the teenager/monkeys bandwagon. Better fix this mess, Ford! Edited April 29, 2021 by NCEcoBoost Quote Link to comment Share on other sites More sharing options...
NCEcoBoost Posted May 10, 2021 Author Report Share Posted May 10, 2021 To give one last update, I FINALLY got a Vehicle Health Report run successfully yesterday. The 2 final problems were: 1) I needed to give the FordPass app all of the permissions since it had none with the new phone, and 2) I had to access the Ford Owner site via MS Edge and not Google Chrome, as noted above. THEN and only, then, all went well. My final thoughts on this whole fiasco are that it was a ROYAL pain in the arse. Quote Link to comment Share on other sites More sharing options...
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