tferia22 Posted December 21, 2019 Report Share Posted December 21, 2019 Newbie here. I bought a Lincoln Corsair and it has been in the shop for about a month now. I set the navigation and all is good (including voice) until I hit "go". Then I only get the direction on the screen but the voice lady quits. It is not muted and the nav volume is turned up. The dealer has replaced the APIM and the ACM, no luck. They checked the settings and the wiring with no luck. Anyone heard of this problem and was there a fix? It is running version 3.4 when I dropped it off. I asked if they could roll the software back for now, but was told not possible. I have a buyback approved or an option to have it fixed and Lincoln will make about 3 car payments for me which would be nice. I just want it fixed and am going nuts. Oh, and also my apple carplay does not work. Me and the dealer tried different phones, but nothing happens when plugged in. Funny thing is that the loaner they gave me (2019 MKZ), same issue with the navigation voice. Wondering if it's software related. Any help please!!?? Quote Link to comment Share on other sites More sharing options...
NCEcoBoost Posted December 21, 2019 Report Share Posted December 21, 2019 This reply won't help, but haven't you ever heard the saying "never buy a new model in its first year"? Quote Link to comment Share on other sites More sharing options...
Multitask Posted December 23, 2019 Report Share Posted December 23, 2019 Lemon I'm sure they or you did a Factory Reset? on old or new? Otherwise....LEMON Quote Link to comment Share on other sites More sharing options...
tferia22 Posted December 23, 2019 Author Report Share Posted December 23, 2019 Yes, they did a factory reset, replaced the APIM, ACM... nothing. Got an approved buyback, so prob going that route. My loaner had the same exact issue, so I found somewhere to say "navigation voice on" and it worked, however dealer tells me this did not work in "my" car. Quote Link to comment Share on other sites More sharing options...
Multitask Posted December 25, 2019 Report Share Posted December 25, 2019 Forgot about the NAv Voice On command... odd that is was off... but maybe the prior owners didn't want it on? <shrug> Quote Link to comment Share on other sites More sharing options...
tferia22 Posted December 26, 2019 Author Report Share Posted December 26, 2019 possibly, but fix didn't work it mine, Quote Link to comment Share on other sites More sharing options...
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