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Kyocera Brigadier Text feature not working


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Ok, so I've talked to ford support, and verizon support. My Kyocera Brigadier does not work with the text feature on Sync3. It actually worked for two days out of the 30, not sure why, then why not....... Been thru the reboot, and blue tooth re pair as per Ford tech support, and my model phone is listed as compatible on the Ford website. Changed from message plus to standard message as per verizon support..............nothing. Download emails on Sync 3 just gets the unending spinning wheel of death, or tells me the phone has not given permission, even though at pairing, I selected to allow text sharing. Very odd that it would work twice perfectly, then not at all. Any ideas, or is Sync3 just major buggy?

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