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"Phonebook contact is not accessible"


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My car is only a few weeks old. Everything worked fine with Sync. Then today I could no longer use the Sync-->Phone-->"Call XXX at XXX" voice command. The response I got was something like "that Phonebook contact is not accessible now".

 

My phone still worked. I did not change my Contacts in my phone. The Bluetooth connection and Sync still both worked because I could use Services and the Phone-->Dial XXX XXX XXXX voice command.

 

This happened on the drive to work and on the drive home.

 

Does anyone have an idea what heppened or how to fix it? I did not find anything in the forum.

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Ford and MicroSoft do not seem to be too concerned about their FlagShip SYNC product. But perhaps a few hundred letters to

Mr. Alan Mulally, President

Ford Motor Company

World Headquarters

One American Road

Dearborn, MI 48126

 

Will get their attention. Mr. Mulally DOES seem to be very service oriented and I think when he realizes the magnitude of the problems, he will act.

 

JM.

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  • 10 months later...

2011 Flex. It's 6 weeks old, all of a sudden same thing. Both my wife's phone as well as mine. The contacts are in the phone book when I scroll thru sync, but the voice commands don't work. And it's not a software update problem for our iPhones because it worked for weeks after the latest update. I'm effin PISSED.

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