ElizabethG

So it is 2024 and I am also having the same problem with my 2016 Explorer. The first message I got was "Installation failed! The installation has run out of space or does not work with this version". Now after I got that I came back in and deleted everything and downloaded the file once again. Once I put the USB drive in the slot it said "File Not Found! Please check that the installation file is in the root directory of your storage device". Also when I download the update there are 22 different files that come with it. Am I not supposed to put them on the USB drive?