ecardanha

No other USB device present just the one with the Update and it is formatted as exFAT per their instructions. Never prompts to start the update or do anything as their docs tell me it should prompt 2 times before the update starts and then a few reboots and then a prompt when complete to power cycle the car to get it to take. Doesn't add up. Evan

Hey, Nothing that is the odd part I put the USB drive in no prompts or anything for that matter no errors. I left it in for like 15 or 20 minutes and drove to work. I've done this before in the car with a USB drive same folder layout for Sync 3 Updates as well so not like hasn't worked in the past. Evan

Hey, wondered if anyone has ever downloaded a Sync 3 Map Update from https://syncnavigation.com/ford/ and get it to work? Followed all their docs and used a USB 3.0 32 gig drive with a 2017 Ford Fusion but it doesn’t even attempt to update. Reached out to them for help, they told me to talk to Ford, Ford told me to talk to Here but the link they sent me to when I said it was a 2017 Ford bounced me to a like that directed me to https://syncnavigation.com/ford/ and if I need support to contact Ford. Thanks, Evan