I went through that last Wednesday. I dropped the truck off and the next day they said it was fixed. I went in and asked what they had done. They said they did a bulletin on my problem. I got into the truck and set home as destination. The first response was garbled. I went back in and told the sheet writer. He went to the service supervisor who came to me and we went outside to the truck. I said let me show you and he tells me I'll bring it back to my technician. I said, don't you want me to show you and he said no. OK, he comes back with the truck 20 minutes later and says we don't see a problem. Now i'm pissed and I tell him get the tech here and I will show him. They send out a IS or computer guy. I get in the truck, start it up, set destination to home and voice prompt is skipping. The guy says "That's a problem". I said yes it is now explain it to your technician, sheet writer and service supervisor. They gave me an appointment for Tuesday. Causeway Ford Service SUCKS.