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Hi otmar and welcome to the Ford SYNC Forum. Yes, jpohlman meant "Master reset". Good luck.

Hi nibhelim and welcome to the Ford SYNC Forum. You can try a SYNC Master Reset, as explained in the Owners Manual. If that does not work, then you can try to disconnect the negative battery terminal for 10 minutes. That will sometimes help with issues like this. If those two options do not work, then a service visit may be necessary. I am sure others will jump in with more help and advice, so keep us updated and good luck.

Hi ElizabethG and welcome to the Ford SYNC Forum. More information may be helpful. For example: - What model year/vehicle do you have? - What version of SYNC is currently installed in your vehicle? - What are you attempting to update, your SYNC system or your NAV/Navigation system? - Where did you obtain the update files from? The official Ford or Lincoln SYNC 3 NAV update website, or another source? - Did you precisely follow the SYNC 3 or NAV system update instructions? They have to be followed precisely, or the update will not be successful. I can also state that from experience, it sounds as though you have too many files on the USB. However, that is blind Internet diagnosis, which is worth exactly what we pay for it. Get back to us with more information and good luck.

Hi Erik0 and welcome to the Ford SYNC Forum. Since you have pretty much exhausted the self-help end of things, I would recommend you schedule another service appointment to have this properly diagnosed and corrected. Anything else may very well wind up being a temporary band-aid which only lasts long enough for your warranty to expire. I am sure others will jump in with more advice and recommendations, so keep us updated and good luck.

Merry Christmas and Happy Holidays everyone! 🎄

Hi ceesdg and welcome to the Ford SYNC Forums. More information would be helpful, such as: - What vehicle do you have and what model year is it? - What version of SYNC was in it before you updated? The full version number, not just "SYNC 3.4". It should be something like "SYNC 3.4.XXXXX" (the X's being numbers). - Did you obtain this update file from the Ford SYNC update site, or is this a third party update from a third party source, such as CyanLabs etc.? - Where are you located? As much information as possible will be helpful. This could be something as simple as a temporary glitch in the Ford SYNC system when you checked your Ford account, to an incomplete/corrupted installation etc. etc. Keep us updated and good luck.

Hi Jean Blondin. You are very welcome. I am not sure I understand your subscription question as to "....do you know if it's from date of purchase or calendar year?", so I will answer in this way: As previously mentioned, SYNC 3 NAV map updates are released once a year. So if you purchase the 1 year update/subscription, you get the one update available at that time. If you purchase the 5 year update/subscription, you get the update currently available, and then the next 4 updates (one per year). You will be notified when each annual update becomes available and can download it at any time in the following 11-12 months, up until the next update is released. If I misunderstood your question, let me know and I will give it another shot. Let us know how you make out and good luck.

Hi Jean Blondin and welcome to the Ford SYNC Forum. Updates for the SYNC 3 NAV map system are offered once a year. Usually some time in the area of late-August to mid-September. can find what NAV map version you currently have by going into the settings on your vehicle SYNC screen, then "About SYNC". There you can access your current SYNC version, NAV map version etc. You should also see if there is a SYNC 3 system update available for your vehicle. You can find out if your vehicle has available SYNC and NAV map updates here: https://www.ford.com/support/sync-maps-updates/ Let us know how you make out and good luck.

Happy Thanksgiving everyone! 🦃 Stay safe and good luck! 🍻

Hi Sci. What does your Owners Manual state is the procedure to connect a Bluetooth phone? If you are following that procedure correctly and it will not connect, then there must be an issue with the system that would need to be diagnosed and corrected. Or you can also follow the instructions to perform SYNC Master Reset in your vehicle to see if that fixes it. Let us know how you make out and good luck. 🍻

Hi Sci and welcome to the Ford SYNC Forum. First, what model year is your Fiesta? Next, the screen in your photos indicates that Bluetooth is turned off in your vehicle, so you would need to turn it on/enable it in the SYNC settings. Next...while l am not overly familiar with "SYNC 1" at this point, have you actually connected your phone to the SYNC system and Bluetooth? It is not automatic until you perform an initial connection. If you have not, you first need to connect the phone, following the instructions in your Owners Manual. In addition you should probably perform a SYNC Master Reset first, in order to delete all previous phones, driver profiles, etc. If you do not have the hard copy of your Owners Manual, you can download the PDF version here: https://www.fordpro.com/en-us/fleet-vehicles/manuals-and-guides/ It is also possible that your phone is not compatible with the "SYNC 1", since it is a legacy system. Let us know ow you make out and good luck.

Hi Rick D. You were lucky. SYNC 3 updating via WiFi is a spotty proposition for many. However, to answer your question: Yes, there is a Ford SYNC 3 update website. You can find it here- https://www.ford.com/support/sync-maps-updates/ There you can check for available SYNC 3 updates, download them, and follow the instructions to load to a USB Flash drive and install in your vehicle. Good luck.

Hi johnmsch. Try this: Go into your iPhone settings. Then choose "General". Then "CarPlay". Then "Sync 3". Then "Customize". Check to be sure iHeart Radio and Pandora (and whichever other applicable apps you want) are still chosen to show in the "Include" list. If they are not, move them from the "More apps" list to wherever you want them on the "Include" list. Let us know how you make out and good luck.

Hi Daniel L. and welcome to the Ford SYNC Forum. It would be helpful if you would also provide your vehicle model, model year and where you are located. Good luck.

HI g2thew. Yes, those factors can change the variables. However, the immediate actions you can take are pretty much the same. Either it is glitch in the Ford SYNC 3 NAV map update website which will be corrected soon (hopefully), or help from Ford Customer Relations, or a service appointment with your Ford Dealer. Keep us updated and good luck.