Jonathan Ezor

One thing you can try is to hold down the main audio power button (with the car running) for awhile, perhaps a minute or so. That's how I got mine to shut off completely. I held it down again for another while, and it rebooted. Also, one way that can unstick it is to remove any USB or SD cards you have connected inside the armrest console. That can also sometimes wake up a stuck Sync. {Jonathan}

Thanks for the suggestion. As it happens, the drive I'm using is an older one as well, but I will swap it out for a different older one and see if anything changes. I'm still not sure whether the Audible player within MyFord Touch is supposed to be able to Fast Forward, but hopefully I can figure this out. {Jonathan}

As a frequent Audible user, I was pleased to see that there is built-in Audible functionality in MyFord Touch. In *theory*, I can download an Audible book through the desktop app onto a USB stick and play it from within MyFord SYNC. In reality, though, while playback works, whenever I try to fast forward through the title, MyFord freezes. I mean, completely freezes, to the point where I have to hold down the power button for however long it takes to force a full shutdown, and again to force a full reboot, before I can use any SYNC features. Has anyone else tried Audible books and, if so, are you experiencing the same thing? Is there a known fix? Thanks. {Jonathan}