FordIVTteam
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Mark Wilson reacted to a post in a topic:
SYNC 4.6 is here.........sort of
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allenj4 reacted to a post in a topic:
VOICE COMMAND TO GET TO HOME SCREEN FOR SYNC 3
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Brigitte reacted to a post in a topic:
Navigate to contact addresses with apt #
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swimmer reacted to a post in a topic:
Nav SD Card Fault
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Hi clifish, I just saw your PM. The system I need to get into to check your SYNC information is currently down, but I will keep trying and then reply. In the meantime, what iOS do you both have? Rebecca -
thegreenfamily04 reacted to a post in a topic:
2012 Ford Fusion - No Sync update? No Vehicle Health report possible?
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thegreenfamily04 reacted to a post in a topic:
2012 Ford Fusion - No Sync update? No Vehicle Health report possible?
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Thanks for the info. Can you delete the files on the USB, re-download, and save again? Cara
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PM the VIN when you get a chance so I can take a look at the vehicle info. Cara
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SYNC 3 Not Indexing iPod Classic
FordIVTteam replied to bonzo728's topic in SYNC 3 Media Players & Technical Assistance
Hey charley, Have you downloaded the Sync My iTunes program to help with the indexing? If not, log into your Owner account and click on SYNC & VEHICLE FEATURES then CHECK FOR SOFTWARE UPDATES on the right side of the box. Scroll down about halfway through the page and you'll see the option to download the program in the middle. You can also copy this link to take you there as well: https://owner.ford.com/tools/account/how-tos/keep-your-sync-up-to-date.html Cara -
SYNC 4.6 is here.........sort of
FordIVTteam replied to Dave Wye's topic in SYNC 1 & 2 General Discussion
PM the VIN and I'll double check the software for you. Cara -
clifish, Have you checked for any software updates: https://owner.ford.com/tools/account/how-tos/keep-your-sync-up-to-date.html Cara
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Have you tried a master reset on the vehicle and then the installation again? If not, you can find the reset steps here: https://owner.ford.com/how-tos/sync-technology/sync/phone-setup/how-to-perform-a-master-reset.html?sync=sync Cara
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You're welcome thegreenfamily04! Let me know if anything else comes up! Corbin Lissabet, Did you format the USB to FAT32, as well as, unzip the files before saving them? If so, let me know which SYNC system you have: owner.ford.com/how-tos/sync-technology/all/get-started-with-sync/how-to-identify-your-sync-version.html?model Cara
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Coldneck1 reacted to a post in a topic:
The Voice is gone
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Hey dms805, I'm happy to help! Did you unzip the files before saving them to the USB? Cara
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Please move EXPLORE DEVICE menu
FordIVTteam replied to SUVman77's topic in SYNC 3 Media Players & Technical Assistance
Hi SUVman77, Thanks for the feedback! I suggest sharing this on our Social site: Social.Ford.com It's the best place to get your voice heard. Shaay -
You're welcome, wdholley. Reach out again if you need assistance in the future. Have a great weekend! Cara
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Pat Lee, The dealer should reach out to their Tech Hotline for further assistance. We always want you to keep your software up to date, and not continually rolling back versions. The Tech Hotline is available to them when a permanent resolution hasn't been made. Keep me posted! Cara
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No problem. If you don't hear from them by end of the business day Monday, PM me. Cara
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I replied to your other post here: http://fordsyncforum.com/index.php?/topic/5678-no-update-available-for-my-vin-from-v36/&do=findComment&comment=18104 Cara
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janetk, There is a known issue with the iPhone 7 not being compatible with the SYNC systems. An update will be released to fix this issue; however there isn't an ETA of when the update will be available. Keep an eye on your SYNC account for messages: https://owner.ford.com/tools/account/how-tos/keep-your-sync-up-to-date.html Cara