eggz2

I recently purchased a 2011 Ford Edge with Snyc. I was told there was navigation in the vehicle. There is, but the system is the Turn by Turn and not the GPS with maps I thought it was equiped with. I have spoken to the dealer who thought Ford Motor Co. was working on a resolution,and also, I have called Ford directly only to be told it is not an upgrade or add on for my car! My system can give me sports scores, my horoscope, etc, but not GPS navigation. I am not HAPPY to say the least. We are planning on making this an issue and if it takes having them order me a new car...if in fact they can't install GPS in my car...then so be it. I have been getting the answer that this is a system that needs to be factory installed, but if I have the computer in my car already, why ... and no one can explain this to my satisfaction...can't the system just be upgraded? Anyone else out there with the same problem?