Leaderboard

Here's an update to last year's issue with being unable to use Navigation Map Update A13 on my 2014 Flex (w/MyFordTouch). The problem with A13 was that upon inserting the A13 SD card, things looked normal - but after a minute or so, the navigation capability ceased to function - the navigation screen would close out and the display would revert to the MyFordTouch home display. So I just kept using A12. Last year I had provided Ford/HERE text describing the problems I was seeing with A13 when I returned the SD card. I never heard anything back from them regarding any sort of technical issues. This year I ordered Update A14 on 4/4/2023 from Ford/HERE and received it on 4/6/2023. Upon receipt I immediately replaced the A12 SD card with the new A14 SD card. The A14 Update worked exactly as it should have! I have no idea what the problem was with the A13 Update. Mercury1