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Last fall, I bought a 2018 Explorer Sport. I really like the vehicle. I live in Minnesota, and like many states, legislation is probably going to ban holding a cell phone, which is a good thing, so hands free will be ok. I have an iphone, and many times during the day, I call into my landline at work, to check to see if I have any voicemails. To get into my voice mail, even if I am at my desk at work, or on my iphone in my Ford, I need to punch in my extension, and my password (4 digit number). I found a way on my i phone that I have programmed it, with (#) and (,) between my extension and password, so, I do not physically have to punch in these extra numbers. So, here is my question. If I have my phone linked to Sync 3, I have to actually speed dial by hitting my name on my I phone, and it will dial my voicemail at work, and once again, I do not need to punch in my extension or password. If I were to hit my steering wheel button, and say "Call Steve Voice" which is what I call my voice mail at work, it will dial my voicemail at work, but than it will ask me to enter my extension and password. I would like to know how, by using my voice, I can avoid having to punch in my extension and password. Yesterday, just for the heck of it, I plugged my phone into the system via the cord, and hit my button on the steering wheel, and asked the system "Call Steve Voice", and it automatically recognized my extension and password, and in this case, stated I had no voicemails. So, plugged in it works with my voice, and if not plugged in, It dials my voicemail, but than I would need to physically enter my extension and password, wither on my i phone, or, on the keyboard on Sync 3. Any thoughts on how I can get Sync 3 to recognize my extension and password without being plugged in would be greatly appreciated. Thank you.