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Hello, I have a 2013 Ford Focus SE, with auto ver num (EE309F5.8.14262_sp) VPN Number (FJ5T-14D544-AB) Resent updated within the last month, but I am having some issues and I don't understand why it's happening I have preformed multiple resets and factory resets, also factory reset my phone. I am using a Samsung galaxy note 3 same phone I've used since I got the car last year. The issues. Randomly Bluetooth will not connect to media audio. When I trying to go to source and Bluetooth audio it will connect then say Bluetooth audio disconnected. I've unpaired and repaired still won't connect to audio. Says phone is connected. Sometimes when I unpair and try to repair sync will say press OK to pair and when I do it will not show up on the phone, and says on the car screen pair failed. But the is the second time it happened like this but somehow right after I called for sync to see if they knew of a way to fix it, sync connected and worked great for about a month. Now this is a new issue, as described above it happened again today 7/24/15 AND now I can't even get the Bluetooth to turn on. Please help? If I knew how to reflash sync onto the car I would but I can't or know how to. I really don't want to pay 100 dollars to have the Bluetooth looked at.