Hi,
I just swapped the MyFordTouch radio in my 2015 Mustang with a used Sync 3 unit. It seems to be working well but I can't get Apple CarPlay or Android Auto to fire up (I have an iPhone 5 and a Nexus 6). My guess is that the unit doesn't have the latest software installed. A quick check shows me at version 1.0, Build 15139. Automatic updates is enabled but I'm wondering if OTA updates won't work because my car isn't linked to Sync 3?
I logged into the Sync updates page on owner.ford.com where my car is registered and it only lets me look at MyFordTouch updates, which I guess makes sense because that's what my car originally came with. Am I running an older version of Sync 3 and how can I download and update to the latest version? Or am I just missing something obvious and I have to enable CarPlay and/or Android Auto support somewhere in the head unit?
Thanks in advance.