jackfox68

I have a 2012 Ford F350, not sure which Sync version I am using. We just got the truck a couple of months ago and the bluetooth was working just fine. Now when we connect the bluetooth volume is extremely low, even when you turn the volume up 100% you can just faintly make out what is being played or the person on the other end of the call. We tried a rest but now when we try and connect to the Bluetooth the voice feature sounds like a static robot and we can't understand what it is saying. I got it to work again one more time, but the next day it reverted back to not being able to hear anything unless the volume was at 100%. I believe I updated the Sync software to version 4.3. Any thoughts or suggestions would be appreciated. Thanks Brian