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TXHoss

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  1. Multitask, you are correct. Just got back and they said the APIM was bad and I have to wait until next week to get the part installed. It is under warranty so only $100.
  2. Thanks for the info. First step was installing USB Hub with Apple Carplay. When nothing changed, I realized I needed to check software (I thought the dealer had already updated). When I saw the version was 1.0, I read about doing updates over Wifi and went and enabled the Wifi on the Edge. Then it updated automatically. I think next step is the dealer like you suggested. The service manager was nice enough to tell me he would diagnose it as best he could within the day I drop it off. I have read about using other VINs like you mentioned, but don't want to mess anyone else up. If it ends up being an issue with the APIM, I would have to go to the dealer anyway. Appreciate the quick responses. I will reply back when it is resolved to give details.
  3. Thanks. Just to clarify, I did not do the USB method before, so I have no file. I tried to get the file from the Ford site but it won't let me.
  4. Hi all. New guy here. Tried to search but did not find a definitive answer. I purchased my 2016 Ford Edge SEL last Thursday. I installed the USB HUB with Carplay enabled first. Then found my SYNC3 was 1.0. I did the update over Wifi to the latest build available through the Ford website under my VIN (Sync3 3.0 Build 19205). All updates seemed to work fine, and I even did a Master Reset afterwards. However, my issues now are the Voice Recognition does not work (says VOICE RECOGNITION NOT READY on the screen), the screen responses are slow when switching between items (like Audio or Climate to Navigation), and the Apple Carplay does not work. I have talked to Ford customer service multiple times with no help. They told me to go to a dealer. I called the dealer and he suggested trying to re-load the 3.0 update via USB. However, I cannot download the file anymore from Ford since it tells me I already have the latest. So I am looking for some ideas from the experts before I take it into the dealer. Appreciate the help.
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