I've had the MA1 since Feb, it has worked well, only a couple of time have I needed to restart the dongle.
I like leaving my phone in my pants pocket and AA starts up every time I get in the car, and goes right into last app used .
Check out the Motorola MA1, it works fine on my MKX 2016 with latest Sync 3.0 update. You need to make sure your phone is compatible also.
Don't have AT&T, I use Google FI but I think the dongle is just using wifi to pass display information, not connection since AA is running on your phone not Sync.
It initially connect via bluetooth then enable the wifi on your phone back to the dongle, just like you plugged your phone into your vehicle.
What year are the maps? The new maps were just out last fall. it would be very unusual for there to be another set of maps out within under a year...
REF: https://fordsyncforum.com/index.php?/topic/7041-map-updates-now-available-for-sync3/&do=findComment&comment=22336
Read the download and install instructions, If I remember correctly when I updated mine, USB 2 and formatted exfat32.
It said USB3 in instruction, but I think I have had better luck with USB2 with sync updates.
USB Requirement
The application requires a USB formatted (exFAT32), blank, device that is 16GB or greater in order to transfer the downloaded files from your computer to a USB. Any files or directories that already exist on the USB will be removed if you are required to format the USB. See Step 5 for format instructions.
Your correct, I saw ESN, and even told the person it was the modem ESN, and he never said that it was the SYNC's ESN.... I will try that.. Thanks, you hit the nail on the head.
Update: 100% correct, it started with a WV... and worked first time, updating maps shortly... Thanks
So today I tried to order the update NAV map on the website and it kept complaining about my ESN was incorrect.
So it suggested calling their 800 number, to which I did, and the support person told me that ESN only begin with "V or W" (I think that was the letters).
after 15 minutes on the phone, of the support person insisted that my ESN did not begin with "T5AF*****" even though I was looking about the about screen.
After about 20 minutes he gave me a 800 number which was useless also, he ended up sending me to a Ford Sync 800 number, this also was a waste because
the Sync person send me to another company that sold the NAV maps for "My touch". Arggg that will not help with Sync 3.....
Has any one else seen this issue?
Does your ESN begin with a "T"?
Anybody got a suggest how to get around this blockade?
The last time I had to reset mine from a prerelease version of Sync, I had to go all the way back to version 1, then upgrade to version 2, then finally upgrade to version 3 production.
So I think you would need to find the upgrade to version 2 first, then go to version 3. I don't think (but I am not an authority) that you can skip a major release.
One thing I found out about the new interface which I really liked was, if while in Waze I say "Hey google call Sally Joe", the old version would always switch to the phone app, then when you were done with the call, you have to manually switch back to Waze. Now AA just makes the call and leaves you in Waze.
One more plus!.
Thanks for your find!
I have the same issue with the radio not muting, but I have found that if I use "Hey Google" (make sure radio volume is not too loud) then the radio will mute, if say you want to make a call....
I see the same thing when I use AA and call by voice, I end up muting audio before making a call, I think the latest version of sync 18093 I started noticing the issue.