Thanks for the reply. My version of sync doesn't have those specific commands. I had to,
1. Start truck
2. Plug in usb
3. Press media button
4. Hit the source button. Line in, Bluetooth, and then usb
5. On the right hand side bottom, press advanced
6. Scroll to install
7. Begin install
Here is where my problems started. All I ever received was "file not found". The dealer kept getting the same message. I finally renewed my subscription to Sync services. Not sure if that had anything to do with it, but it worked after that. I ran the version checker then uploaded back to ford, then reformatted and erased the thumb drive. Re downloaded the update. Followed the directions above, and it worked. Now to see if I get any of the glitches that other users are reporting. Fingers crossed that I don't. Have a great day.