I have a 2010 Focus. Droid's been working for 13 months now it can't understand a word I say. Callers understand me using bluetooth handsfree but the voice dialer is braindead. Pulled battery on phone to no avail. Hasn't worked for a week now and I am not happy. Out of warranty and they want money to even look at it.
Why is there no FAQ or official support for this issue. Obviously it affects lots of people.