I have a 2009 F-350 equipped with Sync. About 1 1/2 years ago the Sync stopped working, it didn't even show up on the radio. I took it to the local dealer (Coconut Point Ford in Estero,FL) where they proceeded to tell me it needed a new module because my "chip" interfered with it. For $400.00+ US, they replaced the module, now a year and a half later, the same thing has happened.
I had called the dealership 4 weeks ago and left message for them to call me...NO CALL!
I've contacted FORD, no help...told me I had to take it to the dealer!
I have FM, AM and CD, NO SYNC, NO SIRIUS and NO HAPPY!
I did unhooked the batteries for about 15 minutes per the dealers instructions a year and a half ago, but nope...didn't work.
IF anyone has any idea what might be happening, I would be genuinely interested in your thoughts.