caymus
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The Sync system in my 2011 Edge won't download the contacts/phone book from my Samsung Galaxy Note II phone (Verizon). Sync recognizes the phone and handles incoming calls just fine, but when I try to download the phone book I get a "phone book empty" (it's not) message after several minutes of attempted downloading. My wife's older Droid RAZR downloaded its phone book with no problems. The car has the latest Sync update, and the Galaxy has the latest phone updates. Any help out there???