Bought a 2019 Fusion Titanium for my wife to replace her 2010 Fusion SEL. The sync on the 2010, which I only use for Phone and bluetooth audio is functional but has some issues. The new car has the newer sync and it is the worst most un-intuitive SW I have ever used. Felt like punching the screen after 10 minutes of frustrating interaction with the unit. You try to put a known hotel name as POI in for a distant destination and although it's one of maybe 5 hotels in that town, all you get is names of unrelated businesses in other towns. Ford makes you stare at their low screen so you are sure to swerve and kill yourself and others. It might be quicker if for the next model car they would locate the screen next the brake pedal just to speed up the inevitable crash.
Couldn't figure out voice commands to find past destinations. When you shut the car off to get gas, you loose the destination. My 8 year old garmin remembers if you temporarily shut it down and has a previously found menu.
Any reason why you can't say redial to call the last number. Every phone I have owned in the last 20 years had a redial button. Hello programmers - ever use a phone?
Just getting started. Hopefully it will get better with use. I did find commands that were not listed where I could say state "name", city "name"... to enter addresses. Had no luck getting the SW to understand the entire address the way they recommended it be entered.
Is there an instruction manual for this thing?
Sorry for the rant but when Consumer Reports said it was better I believed them.
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