mlg

Unfortunately, I have not resolved the problem. I'm less than impressed.

Not sure this is correct. I've tried 3 phones and it sounds the same. I'm quite certain the phones are not the issue, they all sound fine on handsfree bluetooth but Sync... not so much. I think it's the hardware location and quality used in the Sync package that's the problem.

Did the volume get turned down on your cell phone for the cell phones Blue tooth or the earpiece setting for your phone? This sets the volume communicated over the BT Connection.

In her phonebook, my wife liked to use upper case letters for the persons entire first name than the conventional configuration for the last name and this created a problem that was driving me nuts until I figured it out. In other words, her entry for the person John Doe would be entered into her phonebook as JOHN Doe . When SYNC interprets the all upper case format, Sync expects the UPPER case letters to be individually enunciated. For my example for JOHN Smith, sync woud listin for "J" "O" "H" "N" This makes sense when you think about companies that only use letters to identify their business, like "AAA" or "ABC Taxi" We edited her phonebook to eliminate the all upper case format and the problem was resolved. Also, as others have said, Sync likes first and last names. Single names like "John" may yield undesired results but "John Doe" will make Sync happy.

We purchased a 2011 Fusion SEL last week and have paired my wife's LG VX8300 as the primary phone and my Blackberry Bold 9650 as another device. Sync Software Version 1.3 No problems with the quality of the Streaming Audio from either phone. Voice recognition seems to work fine. When a call is placed, the person on the other end of the call says the voice quality is poor. In the car, we hear the other person fine. The microphone is mounted just above and to the left of the drivers head in the head liner, not on the rear view mirror. So, I don't think the microphone position is the problem. The volume for the phone is all the way up (maxed out). Any suggestions? Anyone else have this problem? Thanks!!