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Everything posted by FordIVTteam
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SYNC 3 Not Indexing iPod Classic
FordIVTteam replied to bonzo728's topic in SYNC 3 Media Players & Technical Assistance
Hey charley, Have you downloaded the Sync My iTunes program to help with the indexing? If not, log into your Owner account and click on SYNC & VEHICLE FEATURES then CHECK FOR SOFTWARE UPDATES on the right side of the box. Scroll down about halfway through the page and you'll see the option to download the program in the middle. You can also copy this link to take you there as well: https://owner.ford.com/tools/account/how-tos/keep-your-sync-up-to-date.html Cara -
SYNC 4.6 is here.........sort of
FordIVTteam replied to Dave Wye's topic in SYNC 1 & 2 General Discussion
PM the VIN and I'll double check the software for you. Cara -
You're welcome thegreenfamily04! Let me know if anything else comes up! Corbin Lissabet, Did you format the USB to FAT32, as well as, unzip the files before saving them? If so, let me know which SYNC system you have: owner.ford.com/how-tos/sync-technology/all/get-started-with-sync/how-to-identify-your-sync-version.html?model Cara
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Hey dms805, I'm happy to help! Did you unzip the files before saving them to the USB? Cara
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Please move EXPLORE DEVICE menu
FordIVTteam replied to SUVman77's topic in SYNC 3 Media Players & Technical Assistance
Hi SUVman77, Thanks for the feedback! I suggest sharing this on our Social site: Social.Ford.com It's the best place to get your voice heard. Shaay -
janetk, There is a known issue with the iPhone 7 not being compatible with the SYNC systems. An update will be released to fix this issue; however there isn't an ETA of when the update will be available. Keep an eye on your SYNC account for messages: https://owner.ford.com/tools/account/how-tos/keep-your-sync-up-to-date.html Cara
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The Voice is gone
FordIVTteam replied to CaptRR's topic in SYNC 1 & 2 Voice Command, Control Tips & Technical Assistance
Congrats on the new truck Coldneck1! Have you checked for any SYNC software updates: https://owner.ford.com/tools/account/how-tos/keep-your-sync-up-to-date.html Cara -
2016 F150 Sync 3 (no nav or touch)
FordIVTteam replied to TrevorBeatty's topic in Welcome to the Ford SYNC Owner Forum!
TrevorBeatty, I recommend resetting the module. If the reset doesn't resolve the issue, you'll need to take the vehicle to the dealer for a more hands on approach. To reset the module: Select radio > Hold the power button + the right-seek button at the same time for up to 5 seconds. Cara -
mp3 player quits in middle of song
FordIVTteam replied to jrgilman's topic in SYNC 1 & 2 Media Players & Technical Assistance
I'd also recommend checking for any software updates: https://owner.ford.com/tools/account/how-tos/keep-your-sync-up-to-date.html Keep me in the loop! Cara -
How to download Sync2 v 3.8 again
FordIVTteam replied to kustaszr's topic in SYNC 1 & 2 General Discussion
kustaszr, The V3.8 was actually pulled from the accounts a couple months ago due to installation issues. It is only available as a dealer install update now. I'm unable to speculate if it will be available for future downloads, but you can contact your dealer and setup an appointment. Cara -
privacy mode
FordIVTteam replied to fordedge11's topic in SYNC 1 & 2 Cell Phones & Technical Assistance
Glad to hear it's been fixed and that you had a positive experience with the dealer. I'm only a post away if anything else comes up. Cara