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I am trying to update My Ford sync on 2013 Ford Edge, and I downloaded from the ford site the Update files after entering the vehicle VIN.   I print out and try to follow the install instructions, and nothing works.  I am including the instructions I have  I started vehicle, I have no phone, pressed the Phone button on the steering wheel and could not scroll  anywhere.  I went settings, found update software, click and it shows what is in the attached Pict1496965449_USBFileContent.png.365e428c19c593cd18953ab139960c74.png1496965449_USBFileContent.png.365e428c19c593cd18953ab139960c74.pngure

BRW105BAD1CD437_000035.pdf

USB File Content.png

IMG_20200731_151654_resized_20200731_032008089.jpg

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And My USB Thumb Drive was formatted to Fat before putting the files on the drive.  I was in that vehicle for close to 45 minutes trying to figure it out that thos instructions on that PDF file I include above are noy for a 2013 vehicle.  I also think that maybe this upgrade (V3) is not for that vehicle

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When you download the file form the official site 'Ford or Lincoln' it would be a .zip file, that would then unpack to 2 files and a folder with files in it.

1 of the 2 files is a zero size file and is only needed so that the system does not try to index the files, and the other is the list of the files in the SyncMyRide folder 

What it looks like you did is not an official file, and will not work (unless you understand the advanced nature of what that file is and does)

 

Also, if it's for Sync 3, no it will not work.  You have Sync 2 at best.

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