Multitask

Ok, then let's see what the dealer comes up with.... Of course the only 2 things that will happen... 1: software update works, 2: replace the APIM with one that works Good Luck

Hmm... depending on what year and vehicle, it seems that you are current... have you gone to owner.lincoln.com or owner.ford.com (depending on what you have) to see if there is an update? my 2020 MKZ-Hybrid came with 3.4, so it's possible

I've not hear of anything... BTW, what version of Sync ? (including build)

See if you have a friend that has something way different (iphone) and see if the same thing happens... just to test if it's the phones or the unit.

Warranty time.... APIM is bad (IMHO)

I see what you have done... but have you deleted the phone from the car, and unpaired it... then allow it to pair again, make sure you accept anything is asks for about tyhe phone or car

The Pic is garbage... see if you can re-download the files... could be corrupt files also make sure the flash drive is USB 2, it will be slower, but more stable....

they should replace the APIM..

Sounds like a bug in AA, might have to uninstall and reinstall AA, OR, See if you can go back one update... (prob not) If after you press the button and get the assistant, can you say Call Jim?

No clue, you've done what I would recommend ... could be it is waiting for an update to finish? Could just be a defective APIM

Try unpairing it in the fords... then plug it in... test it... then Pair it while it's plugged in (or maybe not if it still does not work) after that... I'd see if the Ford Dealer knows why... bring both vehicles to show them...

Also, sound from the phone is controled seperately from the volume of everything else... when you know sound should be coming out, try upping the volume, or pressing the Mute Button to unmute... It is odd that it is with both.... maybe a permission is turned off on the phone allowing sound from those apps. I have an S20plus and there seem to be WAY more settings for things then when I used my Pixel 3XL

A thought, when you have it plugged in, and see the Wave (WiFi looking) icon, tap it and see if it is in "Alerts Only" mode... OR, I just looked and https://9to5google.com/2020/01/31/android-auto-silence-notifications/

So.... sounds like you have Parental setup, or something like it... does it go back to the same station each time? is it the same key? etc...etc... 😎

Ok, glad you were able to sort it out... Yes, the Ford sites can be glitchy at times... I've had it happen. As far as registering the account, while I was adding VINs to my ford account for Sync 3 Updates, I just remember it freaking out on some.. so no blame there, just talking out loud. 😎