Multitask

Try adding a new fav... once you know it is right, then delete the old one.... see if that works.

do a google search for ford sync change home address there are several options there , one should work....

Sync does not exist for something 1997, so it is really hard to say... could be a lot of things... does any other phone(s) work with it? From the Sync wiki https://en.wikipedia.org/wiki/Ford_Sync Initial release September 2007

Has the dealer looked at your issue? After 2 failed cards... would make me think it is a defective reader or something along that line...

If it happens all the time, take it to the dealer, have them hear it... maybe they know what it is...

Here are the questions... do you hear the sound from the phone or the Edge? Does anything not work? Either on the phone of the Edge ? Do you have notifications sound to be the mechanical sound ?

Yes, there might be updates at all ends, Samsung, Android Auto, and of course Sync People are not perfect, so anything they make is not perfect. Sometimes it takes a while for everything to 'line up' and work. My 2020 car has been telling me the phone is not compatible, but then after clicking 'OK' it works just fine, but only on thie revision of the Sync software. Maybe (when it comes out) that will get fixed in the next revision.... Hoping that someday it all works out for ya...

The time is probably what they are charging.... being that you already did work as a service writer, you should have known this.... When they talk about 'net speed', I'm sure they need to download it themselves... so it depends on how fast their network is... 😎 yes the USB part is fast, but it takes time to get the file(s)

Oh, and as far as I know, AM does not do HD, only FM

go to a dealer and see what they fine... You can also do the 'factory reset' (only purges settings, not files)

no nuts, allergies , they would kill me

Nah, they should just skip the brownie mix.... 😎

Brownies I tell ya

I think he was talking about making Brownies!!

I had a 2012 Fusion, at the time I did not know about the Sony connections (now I do) hat ever you deside, make sure they are digital capable... the Sony System is Digital... meaning the lins to the speakers are digital... etc... I went with Pioneer at the time... unfortunately, I only had the car for 5 weeks... till it was totaled....