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I have done that didn't help! Thanks anyone got something else to try?
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Since you also have this issue on the wife's car try uninstalling iHeart, then rebooting the phone followed by a reinstall of iHeart. The fact that the problem follows the phone makes it a phone issue. Last resort would be a full factory reset of the phone.
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I restart the phone at least every 3 day. I have checked in AA and iheart is listed at the very top. The iheart app use to show on the screen without the phone hooked to the USB (wife's still does) all software is up to date phone app and AA. Any other suggestions?
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1) Check the settings on your phone for Android auto and go to customize launcher. If its not in the list AA won't display the app 2) When was the last time the phone was rebooted? You could have a stuck update. 3) Sync only shows what Android Auto passes to it, Ford has no control over the settings on your phone.
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What build of Sync3 is the car on and does it have factory NAV?
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