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SYNC factory defaults backup

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I am having trouble with the Ford Pass app where it is not updating the information on the "Vehicle" screen of my 2020 F-150 XLT.  I have tried soft resets but to no avail.  I am leading up to doing a master reset, but it indicates that the system will be restored to factory defaults.  Since I am not certain that my upgrades to the vehicle (trailer brake controller and subwoofer) will be restored, I am hesitant to do the master reset.  This could be something to worry about if I have to pay the dealership to reprogram the system.  I do not know if any of the technicians are saving the new configurations to disk/thumb drive after performing an upgrade.  So, is this a valid concern?  Is it possible for me to save the configuration without having specialized interface equipment?



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