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NCEcoBoost

2/21 - Sync3 Now Requires Android Version 8.0 or Higher

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Since my Samsung Galaxy S6 stopped communicating with FordPass after January 2021, I finally dug a little deeper, and the subject is what I've discovered.  I need to upgrade to at least an S8.  Since my phone meets my needs for now, bye, bye, FordPass.  This was posted by Ford in February 2021.

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Do you have a link to the February 2021 Ford post?  According to the listing of Ford pass, it requires 5.0 and up.

ADDITIONAL INFORMATION

Updated
April 1, 2021
Size
Varies with device
Installs
1,000,000+
Current Version
3.19.1
Requires Android
5.0 and up
Content Rating
Everyone
Permissions
Offered By
Ford Motor Co.
Developer
1 American Rd Dearborn, MI 48126

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I Googled "Phone Requirements for FordPass" and came to a link that had the info I posted.  I'll try and update this post with that.  Interesting that your info is dated later than mine, BUT that doesn't explain why the app hasn't worked on my phone since late January, even with the constant app updates.

 

Edit:  I typed in "Android Requirements" in the FAQ section of FordPass in the FordPass section of the Ford Owner site and this is what it shows (I did see a date yesterday of sometime in Feb. '21).  This morning, I found a slew of postings about the inop app over the past 3 years and they all say that I need to perform a Sync3 Master Reset.  Which makes no sense because the app doesn't work when I'm nowhere near the car.:

 
Question: 
android requirements
 
Answer: 

FordPass Phone Compatibility

Android Software requirements: 

  • Software version 8.0 and up

iOS Software requirements: 

  • Software 13.0 or later
  • Apple Watch 6.0 or later
  • Compatible with iPhone, iPad, and iPod touch
Edited by NCEcoBoost

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4 hours ago, NCEcoBoost said:

I Googled "Phone Requirements for FordPass" and came to a link that had the info I posted.  I'll try and update this post with that.  Interesting that your info is dated later than mine, BUT that doesn't explain why the app hasn't worked on my phone since late January, even with the constant app updates.

 

Edit:  I typed in "Android Requirements" in the FAQ section of FordPass in the FordPass section of the Ford Owner site and this is what it shows (I did see a date yesterday of sometime in Feb. '21).  This morning, I found a slew of postings about the inop app over the past 3 years and they all say that I need to perform a Sync3 Master Reset.  Which makes no sense because the app doesn't work when I'm nowhere near the car.:

 
Question: 
android requirements
 
Answer: 

FordPass Phone Compatibility

Android Software requirements: 

  • Software version 8.0 and up

iOS Software requirements: 

  • Software 13.0 or later
  • Apple Watch 6.0 or later
  • Compatible with iPhone, iPad, and iPod touch 

 

Conflicting info.  That never happens......

 

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More updates.  I went out to the driveway and first did a Sync3 System Reset (good news is that I got Voice Recognition back that had disappeared).  Then I deleted the app and reinstalled it.  Then I cleared both the app cache and app data.  End result is that it still says "Unfortunately FordPass has stopped", so I'm inclined to think that my system requirements info is the correct one.  Found a reasonably priced new phone with Android 10.0 but it's out of stock (chip shortage probably) and won't let me even backorder it (half the price of the one at Amazon).  So, no FordPass for me.  For a while.

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Agree with Multitask... useless since it no longer reports the odometer reading and oil life.

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Oil life would be nice... but the O, I can look at my car for that.  😎

 

The Lincoln App for me wasn't working for a while... crash, or it kept thinking I was in Detroit... took them 4 months to get it so it was working again... 

So maybe in a few months it will for you.

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Oil life and odometer are still there, at least in ios (app version 3.19.1). Though the entire vehicle page has gotten very erratic in the last few updates.

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17 hours ago, Multitask said:

Oil life would be nice... but the O, I can look at my car for that.  😎

 

The Lincoln App for me wasn't working for a while... crash, or it kept thinking I was in Detroit... took them 4 months to get it so it was working again... 

So maybe in a few months it will for you.

This is certainly on the list of reasons to avoid a Ford product in the future.  They must have hamsters running the technology side and simply don't give a sh*t.

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I know this was about Android, but if you have an iPhone, you can use the Siri shortcuts hack that essentially eliminates the need to use the app.  It’s faster and much more reliable as long as Ford’s servers are functional.

 

Check it out here:

https://www.reddit.com/r/shortcuts/comments/hmgxn5/fordpass_shortcuts/

 

 

 

 

 

 

Edited by alcohenusa
Fix link

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