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EliB

iPod touch 5th generation and sync 3

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Hi. First time on this forum

I have a 2020 Lincoln nautilus and I plugged in my iPod touch via USB.

I can see me my play lists but when playing a song i don't see any of the song/artist data. Rather just a generic play button. No individual song data appears. I tried various cable and various USB ports in the vehicle. No luck

 

If I connect the iPod via Bluetooth, it works great: I see the songs with full data including, name album and artwork. 

 

Any ideas how to get it to work properly with USB rather than bluetooth?

 

thanks in advance.

 

E

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I take it that you have used the cord from Apple, not a 3rd party one....

and when you say you don't see the artist/song, you don't see them in the 8" display, or in the dash display?

is it playing at that time?

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Hi

 

That I don't believe I am using a genuine apple cord, although I just tried two others, including an Anker cord and an amazon basics cord. Same deal. They work fine in my other car.

 

The music plays great: I can browse the iPod but I don't see  the artist/song n the 8" display or in the dash display. I will take a picture when I have a moment

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Try it with the one that came with it... from Apple... see if it makes any difference.  Sometimes the data lines are not all the same.

 

If it does not help... maybe a Master Reset will help.  I know it's new, but the master reset , resets all the settings... so you might have to set some features back up, like backgrounds...etc...

 

Edited by Multitask

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Thanks 

 

Master reset of the ipod or the lincoln?

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Tried the master reset.  Didn't work.  Will try Apple cable and let you know

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Tried 4 different cables. Think one is an official apple cable but will borrow another from someone later this week

 

 

I suspect this to be a software glitch with sync that will be updated in the future

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That is always a possibility...

I have a 7th gen Touch and it works flawlessly it's on ios 13

I think yours can only go to ios 11, so that might be a possibility too...

 

I'm going to assume you do not have the white one that came with your Touch?  I'm also thinking that it's not the thunderbolt (meaning 64bit) but the wide connector (32bit)

so then it might be time to get a new ipod touch (if that it true)

Edited by Multitask

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It has thunderbolt but pretty sure its iOS 9

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Ok, worth seeing if it can go higher in the IOS ...

 

I just looked, 9.3.5 is the last update for it.

Edited by Multitask

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Is that OS compatible with sync 3?

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I don't know... and you would have 3.3 or 3.4

 

I can see if my old touch (think it's 6th gen) works in my MKZ

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I just tried my friends iPhone via the same lightning cable. Did not let it start Apple carplay. Music played fine. I suspect it's the old iPod

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Could be... just not new enough....

I don't think there is a list of what 'works' with Sync 3 3.0 or 3.3/3.4 

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My 7th generation iPod Touch arrived. Works great with sync 3.4

 

Was not a cable issue: 5th generation simply will not display artwork or titles while playing but works fine with Bluetooth. Must be something about the operating system.  original Apple cable made no difference. There should be a site informing people of compatibility of the different Generations of MP3 players

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Cool.... if it wasn't for the fire, I would have tested my 6th gen....

Good to know for future people....  😎

 

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