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Found 2 results

  1. I have a 2019 F-150 XLT and when I turn off the truck with the key and get out the radio station that is on does not stay when I turn it back on. Example if I get out of my truck and it is on 98.9 FM and I get back in at whether it's 5 minutes later or 5 days later the radio station will it change to 103.9 for no reason. But, for whatever reason, the station it is on when I turn it off is not the same station when I turn it back on with the key of course. If I turn it off while I am in it with the power button and then turn it back on later, it is the same, but, if I turn off the key and get out and then get back in and no specific amount of time, the radio station will have changed. Has anyone else had this problem and how can I fix it? I have tried doing a master reset but that has not worked. I have software version 3.3 and no navigation.
  2. I have a 2013 F-250 with everything Ford offers: SYNC, Navigation, Sirius, Bluetooth and radio. My system is up-to-date as of today, August 7, 2014. A couple of months ago I started experiencing problems with voice recognition like I would say "Call John Smith on Cell" and the system would say "Call Alexander Graham Bell at Home" and proceed to call that person. Then, a few weeks ago, as I was coming out of my garage, the Sirius system was looking for satellites and someone called my phone. After that call, my bluetooth did not work, I could not make voice commands, Sirius subscriptions were wiped out (I subscribe to all of them and paid 1 year in advance) and probably worst of all, I had no radio of any kind. Sirius did a hard reset from their end and most of the subscriptions came back. I did the reset from the screen and nothing changed. I took it to the Ford dealer and they tried updating the system software but because it was up-to-date, it would not take it. The service guy said that I could make an appointment for a week later and then said "If you want it to work fast, try disconnecting the battery for 30 minutes (the truck has 2) and that should do a hard reset." I took the battery cables off as instructed using an 8mm wrench and it was easy and quick and after reconnecting, the system worked perfectly and only my GPS recent destinations were lost. BUT, the system deteriorates at faster cycles. First about 10 days then 5 and the last one was like 3 days. I have an appointment with a SYNC specialist on August 12. Anyone else have this problem? Solutions? Advice?