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I have a large collection of Hi-Res music files. I've stored them on a LaCie 1TB USB drive formatted as ExFAT. I've used dbPowerAmp to convert from AIFF and store all files in WAV format. Sync 3 sees the drive and plays the music (sound is awesome). Only thing is that the metadata doesn't seem to be coming through. I am unable to browse by artist or album. Anything I need to know to force Sync 3 to index the files on my USB drive?

Hi, I'm from Germany and currently driving an 2018 Focus with SYNC 3. Until a few days ago I connected my iPhone 6 (iOS 11) only via Bluetooth and everything was fine. Since I learned of the Ford Pass App with Live Traffic I'm also connecting the iPhone via USB. This is when the problems started showing up. It took a couple of days and many attempts until SYNC finally managed to index my music via USB. Then when I added a couple of songs it started all over again. Is this the usual behaviour? Sometimes after connecting via USB I get error messages saying "No media found on this device" and most of the times this happens, I cannot even use Bluetooth Audio anymore. It keeps showing up in the "source" screen but I cannot select it. I have to restart the iPhone / disable / enable bluetooth / disconnect / reconnect via USB or even restart the car. I would be OK with not being able to play music via USB but then why does Bluetooth Audio also make troubles? Since I really like the live traffic feature I want to keep using the USB connection.. I mean I cannot even charge my phone without alot of problems showing up.. Any help / suggestions? Cheers, David