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Hi jj. As Multitask asked, what do you have, what are you attempting to do? More information will certainly be helpful. What vehicle and model year do you have? What version of SYNC and version number (found in SYNC settings)? What are you attempting to do? What have you attempted to do? From where did you download any SYNC files you are trying to install? What instructions did you follow...etc. etc. The more information you provide, the better the chance someone may be able to assist you. Get back to us and good luck.

Hi NCE. It all gets very confusing...and the deeper we look the more confusing it gets. lol However...for the 2017 model year Fusion, the "Drivers Assist Package" (90A), officially named the "SE Luxury Drivers Assist Package", actually required the "Technology Package", not the "Luxury Package". So you could have ordered it with your "Technology Package" equipped 2017 SE. I know...Oy vey. Good luck.

Hi NCE. Yes, you are correct and thanks for adding that information. Just checked the Dealers Order Guide again, and now realize I did not read far enough down the options list to see that SYNC 3 was also included in the 2017 Fusion "Technology Package". I also just noticed that "SYNC Connect" is included when the "Drivers Assist Package" (90A) is ordered. To avoid any future confusion for others who may read this thread, I will edit my previous post to add that information. Good luck.

Hi gang. I can still access Vehicle Health reports for my 2018 MKZ on my iPhone. Which leads me to hypothesize (only a guess)...Perhaps Vehicle Health Report availability has become a model year available/unavailable issue? Or an issue with Droid phones? Again, only taking in the information we have so far and making an educated guess. Good luck.

Hi NCEco. Just to avoid confusion for you and others: SYNC 3 was available on the 2017 Fusion. Here is the vehicle/trim level breakdown as to availability: -SYNC 3 was not available on the S model. Only SYNC. -SYNC 3 was optional on the SE trim level as part of the "Luxury Package". EDIT - Also as part of the "Technology Package" and "Drivers Assist Package". -SYNC3 was standard equipment on the Titanium, Platinum and Sport trim levels. Concerning your voice control issue: I would recommend trying a SYNC master reset. The instructions are in your Owners Manual. If that does not work, you can try disconnecting the battery for 10 minutes (although that is a band-aid type of fix). If that does not work, then a trip to the Dealer for diagnosis and service may be necessary. Let us know how you make out and good luck.

Hi papaoso. You have successfully updated to the latest available version of SYNC 3 for your vehicle. Vehicles that came factory equipped with SYNC 3, such as yours, can not be factory upgraded through/by Ford to SYNC 3.4. There are third party ways to "upgrade" to SYNC 3.4, but they are not approved by Ford and can cause issues for various reasons, such as certain hardware and software incompatibilities etc. In addition, if your vehicle is still within the 3 year/36,000 mile New Vehicle Warranty or any extended warranty that covers SYNC/electronics etc., I would definitely recommend against performing any of these third party "upgrades" while still under warranty. Good luck.

Hi papaoso. It is extremely difficult to troubleshoot something like this over the Internet, when we can not see what is actually being done and what has happened. Please do not take this the wrong way, but in most cases, the problem is some sort of user error. Whether it is accidentally missing a step in the downloading and/or file setup on the USB, or when the USB has been inserted into the vehicle. We can assume you had your vehicle running when you plugged the USB in, and kept your vehicle running? How long did you give the update to begin before giving up? Are you downloading the SYNC3 update file on a PC or a Mac? If from a Mac, I would recommend trying to download from a PC (if you can), since we have seen a few cases of problems when downloading, unzipping etc., on a Mac The only way to possibly help would be for you to type up every single step you took along the way (from file download to USB insertion), to see if you missed anything or not. It would be tedious for you. And even then, it would be difficult to assess the problem. So my first recommendation would be to print up the full instructions, then download the file new and try again, following the steps exactly. Forget about WiFi updates. Even with an exceptionally strong WiFi signal, they are iffy at best in SYNC 3.

Hi Hatty. Just to repeat: Yes, as mentioned by both Multitask and I, it can be done. However, keep in mind that since you would be changing the factory setup of your 2020 F-150, it may/will very likely lead to a denial of any future SYNC/Audio/electronic/electrical warranty claims you may have. If your New Car Warranty is not that important to you, then there is no problem in doing this. If you care about your New Car Warranty, wait until your warranty has expired. Good luck.

Hi Hatty. Sorry if my explanation was unclear. It does not matter where you purchase the parts from. Most Ford Dealerships will not perform this type of modifications on a Ford vehicle that is still within the 3 year/36,000 mile New Car Warranty or a Ford ESP Plan that covers electronics. This is often the case for most auto manufacturer Dealerships. They will be happy to sell you the parts (in most cases), but they will not install and program them. The reason is because Ford does not allow and/or severely discourages Dealerships from performing any modifications while a vehicle is still within the New Car or other Ford backed warranty. Therefore, the Dealer will be on the hook for any warranty costs that Ford denies due to the modification. And most Dealership will not accept that type of financial liability. Ford warranties the car exactly as it rolled off the assembly line and was sold to you. They will not cover warranty claims for this type of modification. So you have a couple of options: First, call around to a lot of Ford Dealership to see if you can find one that does not care. You may get lucky and find one. Next, find an independent shop, friend, family member or acquaintance qualified and willing to do this. Hope this makes my previous explanation clearer. Good luck.

Hi Hatty. Most Dealers will not perform this type of modification to a vehicle which is still within the New Car Warranty Period or an ESP Plan that covers electronics. This is because as far as Ford is concerned, the Dealership is now on the hook for any issues the non-factory installation may cause with SYNC, the Audio system, and any/all other electronic or electrical issues that can even remotely be connected to the SYNC system. And that is a lot nowadays. Therefore, most Dealers will not accept the warranty/financial liability. Unless you can find a very liberal Dealership/Dealership Service Department, you will probably need to find an independent shop, friend, family member or acquaintance qualified and willing to do this. Also..keep in mind if you modify your vehicle like this, be prepared for the chance than any warranty claims you have with SYNC/Audio/Climate Controls/Navigation etc. etc. (anything even remotely connected to the SYNC system) can/will be denied by Ford. And it does not matter that the parts you are installing are made by Ford. They are not the correct parts for your vehicle as it rolled out of the factory. Not trying to tell you what to do with your own vehicle, only warning you of the financial ramifications, so you can make a fully informed decision. Let us know how you make out and good luck.

Oooops...the site was glitching and it resulted in a double post.

Hi bnewt. Your vehicle came equipped with SYNC 3 from the factory and could not/can not be updated to SYNC 3.3 via WiFi or a USB download from the Ford SYNC website. As alcohenusa stated, SYNC 3 can not be updated, by Ford, to SYNC 3.3/3.4. SYNC 3.0.20204 is the latest update for the SYNC 3 system in your 2017 Explorer. Your 2020 MKZ came from the factory equipped with SYNC 3.4. Good luck.

Hi bnewt. Not sure exactly what the situation is you are describing. I think you will need to provide more information. -Which vehicle are you referring to? The 2017 Ranger or the 2020 MKZ? -What version of SYNC is in your vehicle? -What website are you referring to? The Ford or Lincoln SYNC Update website? If you have SYNC 3.3, you would be eligible for an upgrade to SYNC 3.4. You would not be able to back up to SYNC 3.0. What version of SYNC is the website offering for an update/upgrade? Please provide all of the information asked above. Good luck.

Hi radarxxx. Sorry, missed this previous reply of yours. Just to give you the correct information: We can not determine why you were previously not able to see and/or connect to your WiFi networks. However, SYNC 3/3.3/3.4 have always had the ability to update via WiFi (when working correctly). There are limitations, as it needs a very strong WiFi signal, can only update when parked and connected to the a known WiFi network, can only download updates for 30 minutes after the vehicle is turned off etc, but the ability has always been there for SYNC 3+. So as you have found out, downloading available updates through the Lincoln Owners SYNC 3 site and installing via USB is the most dependable method, at least in my experience. All of that being said, "Over the air" updates are a different feature than WiFi updates, and are only available with the new SYNC 4 system. They are not available for vehicles with SYNC 3/3.3/3.4. SYNC 4 is rolling out on new vehicles as we speak. However, SYNC 3/3.3/3.4 systems will not be able to factory upgrade to SYNC 4. The hardware and software are incompatible. Hope this information helps and good luck.

Hi southside. Just another thought: Perhaps you have alerts turned on in Sirius XM Traffic/TravelLink?