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  1. Hello, Looking for some assistance. Just recently sync stopped downloading my text messages. I no longer get text notifications. When I press the text message icon, a message states to make sure my phone shares the messages with sync, which it is set to, then at the bottom, it gives me an option to re download, but when I press it the icon just spins. Not sure if there is anything I can do about it, short of a system reset, which I'm not even sure how to do that. Car is a 2016 Mustang GT Premium, Sync 3 v1. Phone is an LG G5, with Android 7.0. I'm reasonably happy with the system and this is the first text related issue, in the 4 months I've been using it. Any guidance would be helpful.