Sorry if this has already been addressed but I am so confused. I bought a 2011 explorer and was told at that time I could record my cd's to the jukebox. Problem is I can't find it and neither can the dealer. No matter what type of cd I play the record button never shows. My understanding is you need navigation which I do have but the person I chatted with at ford said I still don't have it. I bought a $45,000 vehicle and no hard drive? Maybe someone here can tell me something ford can't. Unlike most people I still buy cd's. Thanks for any help you can give me.