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  1. Yesterday
  2. Last week
  3. Hi ab123456 and welcome to the Ford SYNC Forum. It may help others assist you if you provide your vehicle model, model year etc. Good luck.
  4. I have locations stored as favorites but the voice name tag is shown as disabled. How do i enable this?
  5. Earlier
  6. One of the things I really like about sync in my 2020 F150 Limited is the ability to bookmark a song/artist while its playing, so that I get a notification the next time that song/artist is on. This has been working great for the past 2 years. Yesterday, I heard a song I really liked and tried to bookmark it, but got a message saying the notification list is full. Anyone know what the limit is on how many bookmarks you can have? Is there any way to go through that list and delete some of them? I'm assuming that limit is fixed and there's no way to expand it. 😞
  7. Sporter421

    CarPlay

    So I unhooked the battery for 15 min. No luck. Master reset. No luck and had the dealer swap the usb hub. No luck. Once I hooked up the replacement hub again first message was hub is not supported please remove. Master reset got rid of that message but still no car play. I am still thinking because of that message the hub is the problem but the deal claims this hub is a direct replacement for the prior hubs compatible with my edge and CarPlay. They said I am unable to return any electrical parts but we’re willing to do a one time swap so I am stuck with this hub now. I am reluctant to order another unless I can get from Amazon or somewhere I can for sure return. I am using an iPhone 13 Pro Max that just got iOS 16 update but didn’t work last week when I still had iOS 15 anyway. Would be kinda silly if newer versions didn’t work with this CarPlay for any reason. I am all out of ideas on what to try and worst of all I dropped one of the damn screws this last time putting everything together. Everything holds together fine but I know one is missing and it bugs me lol. Now I gotta try and find a replacement screw somehow 🤦‍♂️.
  8. alcohenusa

    New maps coming Sep 2022

    Updated maps to NA 2 21 on my 2018 Fusion (3.0.20204) and 2020 Ranger (3.4.21194). Fusion took exactly an hour and the Ranger only 45 minutes. Both updates were uneventful and no issues at this time.
  9. [SOLVED] Quick Update - It was indeed the APIM as suspected, didn't need Ford to tell me that so I can cancel the appointment. I replaced the APIM with the model numbers I referenced above - JS7T-14G370-GJG replaced with JS7T-14G370-GJF - and can confirm that it works flawlessly. Apparently model numbers don't have to be EXACT, but it still certainly seems ideal to have them mostly match. I picked it up on ebay for $175. It took 10 minutes to find the right part and vet the seller, and a total of 30 minutes to take out and reinstall. Insanely easy and I have functional USB ports, audio, and rear camera now. Hope this helps someone in the future.
  10. Multitask

    New maps coming Sep 2022

    moving the files to a flash drive now... says it'll take about 2 hours.... might update them tomorrow... I also use the Google Maps for most things... maps built in for when I'm not in a place to get a data signal for google maps...
  11. radarxxx

    New maps coming Sep 2022

    I think I will skip a year.
  12. Muzicman61

    New maps coming Sep 2022

    I was about to update my maps last year, but decided to give maps with Android Auto a try. I liked it and never looked again about upgrading my Sync maps.
  13. Hi mcwell and welcome to the Ford SYNC Forum. If you do not have the proper tools to diagnose this issue (most people would not), I recommend you go to the Parts Department of your local Ford Dealer and ask them what the correct part number is for the APIM in your vehicle. Have your VIN handy. While there, you can also get a price. Then take the part number/price and see if you can find a better price from a reliable online Ford Part seller or other Internet sources. Just keep in mind that if you do not have the problem properly diagnosed, you may wind up spending money to unnecessarily replace parts. Keep us updated and good luck.
  14. The screen doesn't come on at all, there is zero audio, and neither of the 2 USB ports work.
  15. Multitask

    New maps coming Sep 2022

    I have mine.... will update them soon...
  16. The radio is not in the APIM, so you would keep what you have. car-parts.com is a good place to start for replacements. Also, what is the reason you want to replace it.... details....
  17. First time poster here, thanks in advance for even reading this! I'm 90% sure the APIM failed on my 2018 Fusion. I just popped it out and want to order a new one. The question is, does the part number have to be EXACTLY the same? My current APIM is JS7T-14G370-GJG and I'm wondering if JS7T-14G370-GJF will work. If not, what is the best place to source a replacement APIM and are there any other steps necessary for programming, etc or is it just plug and play? No radio is absolutely brutal... Thank you so much for any feedback. Quick edit here: As an aside, is there a reliable way to test an APIM? In this situation the screen hasn't come on for almost 2 full weeks now after some intermittent functionality. All standard troubleshooting methods have been exhausted (fuses, battery reset, holding the buttons, etc.)
  18. alcohenusa

    New maps coming Sep 2022

    Maps are available for download. Who want to be the first victim?
  19. Multitask

    CarPlay

    It will also depend what Apple Product you are using, and what Version of the iOS it is possible that the part you got is not for Sync 3 but just a replacement for Sync 1-2
  20. Sporter421

    CarPlay

    Sync says v3.0 and I did get the hub from the dealer. There are other Ford dealers just not close by like the one I called which is where the car was originally bought too. I just gotta get the time to take the hub back out and have the parts department swap it out. Probably won’t be until the weekend since work and kids schedules keep us busy until after the dealer closes. One of these nights in the meantime I will try the battery disconnect first. I do appreciate everyone’s help here and will update when I hopefully come across a solution.
  21. alcohenusa

    CarPlay

    Hi Sporter421, Did you buy the new USB hub directly from Ford or get it from a third party source? There’s a lot of knockoffs/counterfeits out there. What version are you on now? A friend of mine used to have a 2016 Edge and it was as simple as you have seen in the videos - update the software and replace the hub….. Hopefully the battery disconnect fixes it for you. If not, is there another dealer you can try?
  22. bbf2530

    CarPlay

    Hi Sporter. Most Dealers will not perform and/or work with non-factory/non-factory approved modifications, because there is no manual for those modifications, and it can cause warranty issues which could make them legally liable. Yes, perhaps not for your particular vehicle, but it is simply policy. Some Dealers will, but you need to find the right Dealer with the right techs. Perhaps it is a defective USB hub as mentioned. Hope you can get this issue fixed. Let us know how you make out and good luck.
  23. Sporter421

    CarPlay

    Thank you for the link. I have googled everything I could and have read most of those links that come up. They all make it seam that you need to update firmware, done, then swap out the usb, also done. There is nothing I can find about what if it still doesn’t work lol. Either I need a later update or the hub is bad as mentioned. I turned to the dealer for help and was shot down so I will disconnect the battery to let everything reset then swap out the hub and if that fails will have to google more about the firmware to see if something else not mentioned in any of those links or videos is missing. Maybe the cord site didn’t give me the latest firmware or something as unlikely as that seams. I was hoping by posting on some forums I’d get someone or a few that maybe had the same problem and the solution. Eventually if all else fails I’ll just have to give up and tell the Mrs she will have to do without CarPlay lol.
  24. bbf2530

    CarPlay

    Hi Sporter. Blind Internet diagnosis is often a tricky thing. In addition to the advice given be alcohenusa, take a look though these sites and see if there is anything you may have missed: https://www.google.com/search?client=firefox-b-1-d&q=Add+Apple+CarPlay+to+2016+Ford+Edge+SYNC+3 Keep us updated and good luck.
  25. Sporter421

    CarPlay

    Sorry Ford website. I did grab a new Apple made wire and that didn’t help. Did a master reset to no avail as well. Part I got is HC3Z-19A387-F. I did get a message that the usb hub is not compatible please remove. Problem is I don’t know if it’s the hub or the firmware.
  26. Sporter421

    CarPlay

    I should have started that this car was given to us by my mother in law so it’s new to me. I put the vin in the cord website and downloaded and followed the instructions for putting it in usb and installing. Install went fine and it now reports v3.0 instead of 1.0 when I got the car.
  27. alcohenusa

    CarPlay

    Hi Sporter421, Your ‘service department’ does not know what they are talking about. Depending on your answers to the questions that bbf2530 asked and assuming you have the correct USB hub, you may try doing the following: - disconnect battery for 5-10 minutes and let the hardware reset. - try a Master Reset if the above does not help. - make sure you are using a high quality USB/lightning cable such as a genuine Apple cable. - return the USB hub for a replacement as your may be bad out of the box.
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