C-Max Hybrid, 2013 SEL model here. Sync with the Sony package.
Has anyone else encountered this? For some reason, I can no longer get ANY audio! When I select the Entertainment options on the steering column, all I see on the console (the driver's console, NOT the bigger Sync screen in the middle of the dashboard) is "Audio Off." I can not select Sirius, BT Stereo, AM/FM, or CD or ANYTHING at all!
If I use the touch screen, I can get the Entertainment pane to show, but the icons to select any source do not function. The only thing that does anything is to connect to my phone via Bluetooth, and it shows my iPhone 4s playing music, but I can't hear it through the car.
If I touch the Home icon at the bottom of the screen, I can see a "Power" button icon in the center of the Entertainment pane, but touching it does nothing. I get the animation that shows I touched it, but nothing actually happens, and I still can't listen to any music from ANY source.
Touching the physical "Source" button does nothing. Touching the physical "Power" button below the screen does nothing!
Reading another forum, I tried pulling fuses 67 and 69 from under the passenger side fusebox (top of the footwell), but that did nothing.
I tried a Master Reset, but again, all I get for Entertainment is "Audio Off" with no way to turn it back on!
Oh, I downloaded and installed MFT v3.6.2 on Oct 13th. Installed easily, and worked great until today...
Any suggestions or help is very much appreciated.
A Frustrated C-Max Sync Owner
Edited by biffnix, 18 October 2013 - 11:31 PM.